JOB PURPOSE:
Processes patient information through the Aesthetics information software system, answers incoming telephone calls and responds to requests for information. Handles incoming and outgoing patients, and all payments.
DUTIES AND RESPONSIBILITIES:
- Greet patients and other visitors, determines nature of business and announces visitors to appropriate personnel.
- Check patients in upon arrival and enters or updates patient information into computer software.
- Ensure that all necessary documentation, including date of birth, is completed and signed off prior to receiving services.
- Call and/or complete pre-service screenings for preexisting conditions, contraindications and ensure appropriate pre-treatment requirements have been reviewed for all patients/clients.
- Oversee that all patient demographics, admissions forms, and patient medical information has been entered into the computer software.
- Review charts to answer patient inquiries.
- Make sure all charges and payments have been applied accordingly.
- Check out patients, take payments for services, and issue receipts.
- Maintain careful account of any money received and balance cash deposits as necessary.
- Schedule patient visits in accordance with scheduling rules.
- Call, as necessary, to remind patients of upcoming appointments or to reschedule appointments.
- Treat patients with care and compassion.
- Answer incoming telephone calls, determine nature of callers, and forward calls to appropriate personnel or department.
- Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
- Perform other duties as needed, such as light dusting, laundry, restocking products and supplies in treatment rooms, etc.
- Follow the mission and vision statement of FHCSO.
- Participate in team meetings relevant to admissions.
- Participate in designated activities and projects for PCMH as assigned by the Chief Medical Officer.
- Perform or assist subordinates in performing duties.
- All other duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent. Aesthetics office/med spa experience preferred.
- Basic computer skills needed. Must become proficient in aesthetics software.
- Must be able to multi-task and work under fast-paced conditions.
Now Accepting Applications for a Receptionist at The Oaks Med Spa- Tishomingo
Are you looking for an opportunity to become part of a great team?
The Oaks Med Spa by FHCSO is a wonderful business that provides a variety of services to the community, striving to improve the health, happiness, and satisfaction of their clients.
The Oaks is looking for someone to join our team of amazing people. This position is for a Receptionist.
Why Should You Apply?
- Exceptional Benefits including healthcare and 401k
- Paid Time Off
- Great work environment
- Holidays off