ThinkBIG Intern Technician

Thompson Machinery
  • la vergne, TN
    14 days ago

    Job Description

    ThinkBIG TECHNICIAN INTERN

    ABOUT US

    Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

    WHAT YOU WILL DO

    The ThinkBIG Technician position is a highly competitive, sponsored technician training program designed for individuals pursuing a career as a Caterpillar Dealership Service Technician. Students attend Illinois Central College in East Peoria, IL, while gaining real-world experience at Thompson Machinery locations. The program follows an alternating format each semester:

    • First 8 weeks: Classroom instruction and hands-on lab training
    • Second 8 weeks: Paid internship at a Thompson Machinery store under the guidance of a Think BIGMentor
    • This rotation continues throughout the two-year program

    Students develop advanced technical knowledge and hands-on skills in:

    • Engine fundamentals
    • Machine hydraulics
    • Caterpillar fuel systems
    • Electrical and electronic systems
    • Transmissions and torque converters
    • Undercarriage and final drives

    As a ThinkBIG Technician (Mentee), you will work under mentor supervision performing setup, service, diagnostics, preventive maintenance, repairs, and parts installation on Caterpillar diesel-powered construction equipment. Students also gain exposure to dealership operations, service standards, and customer support practices that prepare them for long-term success as a Field Service Technician. Upon successful completion of the two-year program, students earn an Associate Degree in Applied Science and can advance into full-time technician roles with continued training and development.

    RESPONSIBILITIES

    • Participate in alternating classroom and dealership internship rotations
    • Perform preventive maintenance, diagnostics, and repairs on CAT construction equipment under mentor supervision
    • Assist with setup, service, installation, and replacement of machine components
    • Learn to read and interpret service manuals, technical instructions, and safety procedures
    • Work with mechanical, hydraulic, and electrical/electronic schematics and wiring diagrams
    • Use diagnostic tools and test equipment to support troubleshooting activities
    • Maintain professional communication with mentors, instructors, and dealership staff
    • Submit required reports and academic updates in a timely manner
    • Maintain strong academic performance and attendance standards
    • Demonstrate professionalism, integrity, adaptability, and accountability
    • Follow all safety procedures and company policies
    • Operate computers and service software for documentation and coursework

    REQUIREMENTS

    Education & Academic

    • High school diploma or equivalent (2.7 GPA or higher preferred)

    • Ability to maintain a 3.0 cumulative GPA throughout the program

    • Meet standardized testing score minimums:

    • ACT: Reading 18, English 17, Math 22

    • SAT: Reading 480, Math 520

    • OR ACCUPLACER: Reading 90 or >, Elementary Algebra 81 or >

    • Meet with academic advisor and maintain full program enrollment

    Technical & Mechanical

    • Demonstrated mechanical aptitude
    • Ability to read schematics and technical documents
    • Ability to operate a PC (Windows, Excel, Word)
    • Obtain a basic set of mechanic hand tools

    Professional

    • Strong communication skills (spoken and written English)
    • Willingness to work closely with a service mentor
    • High integrity and accountability standards
    • Strong customer service focus

    Other Requirements

    • Valid state driver's license
    • Pass company physical, drug screen, and background check
    • Willingness to relocate or travel for school attendance
    • Commitment to complete the full two-year program

    Thompson Machinery offers competitive salaries and a complete benefits package. Compensation will be commensurate with experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

    Apply Now

    Listing is current as of Aug 19, 2026 11:45 PM

    Numbers & Facts

    Locationla vergne, TN

    Skills

    • Academic Adviceunmatched
    • Background Investigationunmatched
    • Caterpillar Equipmentunmatched
    • Communication Skillsunmatched
    • Construction Equipmentunmatched
    • Corporate Policiesunmatched
    • Customer Support/Serviceunmatched
    • Driver's Licenseunmatched
    • Educational Technologyunmatched
    • Electrical Wiringunmatched
    • Electricityunmatched
    • English Languageunmatched
    • Equipment Replacementunmatched
    • Hand Toolsunmatched
    • Hydraulic Engineeringunmatched
    • Maintenance Servicesunmatched
    • Mathematicsunmatched
    • Mentoringunmatched
    • Microsoft Excelunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Wordunmatched
    • On Site Supportunmatched
    • Presentation/Verbal Skillsunmatched
    • Preventative Maintenanceunmatched
    • Safety Processunmatched
    • Schematicsunmatched
    • School Attendanceunmatched
    • Technical Writingunmatched
    • Test Equipmentunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Training Program Developmentunmatched
    • Training/Teachingunmatched
    • Willing to Travelunmatched

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