THRIVE Clinical Navigator

Posting Information

Posting Information

Department Exercise and Sport Science-318600 Career Area Administrative/Clerical Support Is this an internal only recruitment? No Posting Open Date 10/23/2026 Application Deadline 11/03/2026 Position Type Permanent Staff (SHRA) Position Title Soc/Clin Research Assistant - Advanced Salary Grade Equivalent NC10 / GN10 Working Title THRIVE Clinical Navigator Position Number 20041065 Vacancy ID P021497 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule

Monday through Friday 8 am to 5 pm, schedule will be determined based on clinic hours

Work Location CHAPEL HILL, NC Position Location North Carolina, US Hiring Range $52,960 - $59,676 Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants

This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The purpose of the Department of Exercise and Sport Science (EXSS) is to discover, create and promote knowledge of human movement to improve the quality of life of individuals and society. This will be accomplished by establishing and maintaining well-funded research programs with a high-quality, productive research faculty who are committed to the research mission of UNC Chapel Hill and EXSS. The department provides leadership in teaching, research, and scholarship in the discipline of physical education, exercise, and sport science. A major commitment of the department is to discover, interpret, disseminate, and apply discipline specific knowledge to the university, state, national, and international communities. The department pursues excellence in educational programs including physical activity instruction, undergraduate academic and graduate academic programs. The mission of EXSS is further enhanced through interdisciplinary cooperation and departmental faculty securing competitive extramural funding in the form of contracts and grants. These endeavors enable the department to advance knowledge and thus serve the state and nation.

The Matthew Gfeller Center and the Center for the Study of Retired Athletes are housed within the Department of Exercise and Sport Science. The mission of the Matthew Gfeller Center is to improve the prevention, evaluation, management, and rehabilitation of sport-related traumatic brain injuries through research, education, and clinical practice. The Matthew Gfeller Center is a diverse and inclusive team exceeding 25 individuals. These core faculty, staff, and trainees are supported by extramural research grants and contracts totaling approximately $10M. In addition, the Matthew Gfeller Center recently secured a $12.5M gift to develop the Transforming Health and Resilience in Veterans (THRIVE) Program. While the THRIVE Program will begin to see patients in early 2022, a critical need exists to establish the programmatic framework in the preceding time. In its full capacity, the THRIVE Program will touch ~400 participants annually, including ~150 who will participate in a 3-week intensive outpatient program.

The Center for the Study of Retired Athletes has been studying the health and well-being of former athletes since 2001. The Center aims to:

• Learn about the physical and mental challenges that former athletes face;
• Inform the sport and science communities about physical and mental health needs and challenges;
• Facilitate the provision of medical care to former athletes in a clinical research setting; and
• Empower current athletes to actively transition to a healthy and fulfilling life after sport participation.

The CSRA has ongoing research studies (approximately $4.7M) as well as the NFLPA Trust Brain and Body Clinic Program. The purpose of the Brain and Body program is to provide former athletes with a comprehensive evaluation of their cognitive, mental, and physical functioning. The program sees approximately 100 patients a year.

Position Summary

This position will serve as the Clinical Navigator for the Transforming Health & Resilience in Veterans (THRIVE) Program. The THRIVE Program will be a community-based clinical outreach program designed to provide care to veterans who are experiencing the effects of traumatic brain injuries or post-traumatic stress, resulting from a career serving our nation. The program will evaluate, diagnose, and treat physical, cognitive and other health conditions during a 3-week intensive outpatient program. The program will see approximately 150 veterans per year and will provide a referral network and post-program follow-ups for as many as 400 veterans and family members every year when it is fully operational.

Primary responsibilities of the Clinical Navigator include:

• Serve as Team lead for the THRIVE Program intake & scheduling process
• Oversee intake process and supervise Intake Coordinator
• Review program applications, medical records and Release of Information (ROI) forms for completeness
• Conduct clinical phone interviews and complete online assessments
• Create and present summary of assessment findings to Clinical Decision Team to help determine appropriateness of program
• Provide recommendations to team regarding patient's physical, behavioral, and psychological needs
• Schedule veteran and first responder 3-day evaluation visit
• Register patients in EPIC
• Create individual patient schedules and manage outlook appointments
• Provide resources to those not eligible for program
• Develop and maintain working relationships with partner programs
• Oversee and assist with pre-screening veterans and first responders for eligibility
• Assist with data information collection and entry

This position will report to the Assistant Director of Clinical Operations and will be in-person located at the off-campus UNC Health clinic in Chapel Hill.

The THRIVE Program is housed in a UNC Health operated clinic; therefore, all UNC Chapel Hill employees working in-person at the clinic must abide by UNC Health policies, procedures and vaccination requirements.

Minimum Education and Experience Requirements

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Experience with EPIC, and data capture software (REDcap, Qualtrics, QuesGen)
• Experience with service members or veterans
• Excellent organization skills in order to manage program interests, procedures, resources, and timelines
• Ability to search and critically review best evidence to guide clinical decision making and effectively share knowledge and communicate relevant findings
• Outstanding customer service skills

Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions

Please note that a resume, cover letter, and a list of references are required to apply to this position.

Quick Link https://unc.peopleadmin.com/postings/327441

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please select the response below that best describes your experience/education for the Social/Clinical Research Assistant position.

• Bachelor's, Master's, and/or Doctorate in any field.

• Associate's in any field and at least 2 years of experience.

• Combination of post-high school education and experience to equal at least 4 years of related experience (ex: 1 year towards a degree and 3 years of experience).

• High School diploma/GED and at least 4 years of related experience.

• Did not complete high school but have a combination of high school education and experience to equal 8 years. (ex. 3 years of high school and 5 years of experience).

• None of the above

• • Do you have customer service experience?

• Yes

• No

• • Do you have experience working with Service Members or Veterans?

• Yes

• No

• • Do you have experience with veteran benefits and/or documentation?

• Yes

• No

• • Do you have experience working within a research or clinical setting?

• Yes

• No

• • Do you have experience in Epic and excel?

• Yes

• No