Tier 2 IT Systems Administrator

Join our onsite support team for a Navy research, development, test and evaluation (RDT&E) network as a Tier 2 systems administrator in North Charleston, SC. You will be the escalation point above Tier 1, giving advanced desktop and systems support to network-connected and standalone labs, and working side by side with engineers and cybersecurity staff to keep the environment reliable and compliant.

What You Will Do

• Help manage Windows domain environments

• Support desktop operations and troubleshooting across RDT&E labs

• Build and deploy virtual machines for system integration

• Install, configure and maintain workstation hardware and approved software

• Handle server and workstation installs, technology refreshes and scheduled upgrades

• Troubleshoot and resolve hardware and software issues, including root cause on failed components

• Maintain endpoints: workstations, laptops, printers, desk and mobile phones, and audio/visual gear

• Run endpoint backups and protect data integrity

• Take part in patch management, configuration management and change management

• Track and implement DISA STIGs, and help build RMF artifacts and continuous monitoring

• Write and maintain technical documentation, and lead or support projects

• Work daily in MS Teams, ServiceNow, Active Directory and Microsoft Configuration Manager

Required Qualifications

• 10+ years in computer systems analysis

• Windows domain environments

• Virtual machine builds and deployments

• System patching and configuration management

• DISA STIG implementation and DoD cybersecurity practices

• Strong troubleshooting and problem solving

• Customer service mindset; works well alone and on a team

• Bachelor's degree in a business or technical field (typical)

• Active DoD Secret clearance

• Onsite in North Charleston, SC

Preferred Qualifications

• Windows 11 training (Udemy or equivalent)

• Red Hat Linux system administration training (Udemy or equivalent)

• macOS Jamf training (Udemy or equivalent)

• DCWF Windows System Administrator (Cyber Exchange/JKO, DISA-US1379)

• Microsoft Certified IT Professional