Job Description
Tier II Service Desk Technician
Onsite | Full Benefits | No Sponsorship | $54,000–66,000
We are offering an exciting, fast-paced work environment with one of our long-standing clients in the Bakersfield area. We currently have an opportunity for a driven Tier II Service Desk Technician with a local MSP. We are looking for someone who is positive, resourceful, and passionate about IT. If you enjoy troubleshooting complex technical issues, supporting end users, and working in a collaborative environment, this could be the perfect next step in your career.
Why work here?
- Close-knit work environment: Supportive team culture and collaborative atmosphere
- Skill-building in technical roles: Exposure to diverse systems and technologies to build your expertise
- Expansion and growth: Opportunities for advancement and professional development
- Competitive benefit package: Comprehensive medical, 401K match, PTO, and more
Overview of Tier II Service Desk Technician duties:
- Provide Tier II technical support for end users, resolving escalated issues
- Troubleshoot and support problems related to operating systems, business applications, printing, and network systems
- Support and maintain Windows OS (7/8/10) and Windows Server (2008 R2/2012 R2/2016)
- Administer and troubleshoot Microsoft Office/365 environments (2007–2016, 365)
- Perform advanced troubleshooting of networking issues (DNS, switches, firewalls, VPN)
- Document incidents and resolutions with clear, detailed notes
- Collaborate with Tier I and Tier III teams on projects and escalations
Requirements of the Tier II Service Desk Technician:
- 2+ years of IT support experience (Help Desk / Service Desk)
- Strong Windows OS and Windows Server support experience
- Solid Microsoft Office/365 administration and support skills
- Working knowledge of networking concepts (DNS, switches, firewalls, VPN)
- Familiarity with operating systems, business applications, printing, and network systems
- MSP (Managed Service Provider) experience is a plus
#LI-EM1 #INNOV2026 #LI-onsite
Numbers & Facts
| Location | Bakersfield, CA |
| Industry | Financial Services |
| Salary | $54,000–$66,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
Skills
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