Timekeeping Specialist 1

Job#: 3058153

Job Description:

The Time & Attendance / Payroll Administrator will support the day-to-day administration of employee timekeeping, payroll transactions, attendance, leave balances, workforce assignments, and HR records within a plant or operational environment.

This position serves as an important connection between employees, plant leadership, Human Resources, Labor Relations, Corporate Payroll, and Workforce Administration. The individual will be responsible for ensuring employee time and payroll information is accurate, investigating discrepancies, maintaining workforce records, and providing timely support when employees or managers have questions.

The ideal candidate is highly detail-oriented, comfortable working with HR and payroll systems, and capable of handling sensitive employee information. Experience with Kronos/UKG Workforce Management, Workday, payroll, timekeeping, or finance is especially valuable.

Key Responsibilities

Time & Attendance Administration

• Administer daily transactions within the organizations Time & Attendance system, ensuring employee time is accurately captured and transmitted for payroll processing.
• Audit and review employee time records to identify missing punches, incorrect hours, scheduling discrepancies, or other issues that could affect payroll.
• Maintain appropriate employee access and system information within the Time & Attendance platform.
• Process employee timekeeping updates and coordinate transaction flow between Time & Attendance, Payroll, and Workforce Administration.
• Maintain accurate sick, vacation, PTO, and other leave accrual balances.
• Configure and maintain Time & Attendance calendars for company holidays and floating holidays.
• Maintain accurate historical attendance records and process attendance-control transactions for HR and Labor Relations.

Payroll Administration & Issue Resolution

• Process employee pay adjustments, corrections, and other payroll-related transactions.
• Investigate payroll discrepancies to determine the root cause and coordinate corrections.
• Communicate employee changes, payroll exceptions, and other necessary updates to Corporate Payroll.
• Provide deduction updates when required.
• Respond to employee questions regarding paychecks, hours worked, timekeeping, deductions, and other payroll-related matters.
• Follow discrepancies through resolution to ensure employees are paid accurately.
• Maintain accuracy and confidentiality while handling sensitive payroll and employee information.

Workforce & Plant Administration

• Partner directly with Plant Managers and Supervisors to address employee timekeeping and attendance issues.
• Process employee shift changes, labor pool assignments, workstation assignments, and temporary upgrades.
• Process applicable rate adjustments when employees temporarily move into different assignments.
• Update employee schedules, job assignments, supervisors, and manager information using Kronos/UKG.
• Ensure workforce changes are appropriately reflected within the organizations systems.
• Provide plant labor and headcount reporting to HR and plant controllers.
• Help ensure workforce records remain aligned with actual staffing and operational assignments.

HR & Employee Support

• Maintain employee HR and payroll personnel files in accordance with internal recordkeeping requirements.
• Provide customer service to employees who have questions related to payroll, timekeeping, attendance, and benefits administration.
• Help employees identify the appropriate resources for benefits-related questions that cannot be resolved directly.
• Provide authorized information to approved outside vendors when necessary.
• Administer applicable nonunion disability plans, including pay administration and recordkeeping.
• Maintain a high level of professionalism when handling confidential employee information.

Systems & Process Improvement

• Identify inefficiencies or recurring issues within payroll, timekeeping, attendance, and workforce administration processes.
• Recommend improvements that could increase efficiency, accuracy, or employee experience.
• Assist with the implementation of process or system improvements.
• Work collaboratively with Payroll, HR, plant leadership, and other stakeholders to resolve systemic issues.
• Support accurate data movement between Time & Attendance, Payroll, HR, and workforce-management systems.

Required Qualifications

• Bachelors degree from an accredited college or university.
• Previous experience in customer service, Human Resources, HR operations, or a related field.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work accurately with employee and payroll information.
• Strong problem-solving skills, particularly when researching payroll or timekeeping discrepancies.
• Ability to communicate professionally with employees, supervisors, managers, HR, and Payroll.
• Collaborative, team-oriented approach to problem solving.
• Ability to think strategically and identify opportunities for process improvement.
• Ability to manage multiple responsibilities and prioritize time-sensitive payroll and workforce issues.
• Resume required for consideration.

Preferred Qualifications

Candidates will be especially competitive if they have experience with:

• Time & Attendance administration
• Payroll processing or payroll support
• Kronos
• UKG Workforce Management (WFM)
• Workday
• Microsoft Excel
• Finance or payroll reconciliation
• HRIS or workforce-management systems
• Leave and PTO administration
• Shift scheduling and hourly workforce administration
• Employee payroll discrepancy resolution
• Manufacturing, plant, distribution, or other shift-based work environments

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

High Point, NC, US

Job Type:

Date Posted:

November 3, 2026

Pay Range:

$17 - $19 per hour

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