Title and Escrow Specialist

Eagle Community Credit Union | Foothill Ranch, CA
Full-Time | Non-Exempt
Pay Range: $22.00 - $26.00 per hour

Join the Eagle Team

Eagle Community Credit Union is looking for a detail-oriented Title and Escrow Specialist to join our Lending team.

In this role, you’ll help protect the Credit Union’s interests while supporting our members by managing manufactured home title, lien, insurance, property tax, and escrow activities. You’ll work with government agencies, escrow companies, insurance providers, financial institutions, and internal teams to make sure documentation is accurate, deadlines are met, and issues are resolved.

This is a great opportunity for someone who enjoys detailed work, solving problems, keeping multiple priorities organized, and seeing things through from start to finish.

What You’ll Do

• Review, prepare, and submit manufactured home title documentation and required fees.
• Work with the California Department of Housing and Community Development, county recorder offices, escrow companies, insurance companies, financial institutions, and other authorized parties.
• Track outstanding titles and lien perfection items and resolve documentation issues.
• Help ensure Eagle is properly recorded as lienholder.
• Process title releases and maintain accurate supporting documentation.
• Support title conversions and other title-related transactions.
• Provide clear guidance to members and employees regarding title, escrow, loan, and documentation requirements.
• Monitor insurance coverage and property taxes for impounded loans and process timely payments.
• Prepare and review initial, annual, and final escrow analyses.
• Research and resolve escrow shortages, surpluses, payment changes, and other exceptions.
• Maintain accurate reports and tracking related to titles, liens, insurance, taxes, and escrow activity.
• Identify recurring errors and opportunities to improve processes.
• Protect confidential member information and follow Eagle’s privacy and information security requirements.

What We’re Looking For

Required

• High school diploma or equivalent.
• At least one year of experience processing titles, liens, escrow accounts, impounded loans, or similar regulated documentation.
• Strong attention to detail and organizational skills.
• Ability to manage multiple time-sensitive items and follow through to completion.
• Strong research and problem-solving skills.
• Clear written and verbal communication skills.
• Good judgment when handling confidential information.
• Proficiency with Microsoft Word, Excel, Outlook, and web-based systems.

Preferred

• Manufactured housing title experience.
• Experience working with the California Department of Housing and Community Development or county recorder offices.
• Financial institution or loan servicing experience.
• Experience with Symitar or title, escrow, insurance, property tax, or government systems.
• Bilingual Spanish skills.

Pay & Benefits

Pay Range: $22.00 - $26.00 per hour

California Pay Transparency: The posted pay range represents the hourly wage range Eagle Community Credit Union reasonably expects to pay for this position at the time of posting. Actual starting pay within the range will be determined based on job-related factors, including relevant experience, skills, qualifications, and internal equity.

California defines a job posting's pay scale as the salary or hourly wage range the employer reasonably expects to pay for the position.

Eagle Community Credit Union offers a competitive benefits package designed to support employees and their families, including:

• Medical, dental, and vision coverage
• Retirement savings benefits
• Paid time off
• Paid holidays
• Employee development and training opportunities
• Additional credit union employee benefits and programs

Schedule & Location

• Full-time position
• Corporate Office in Foothill Ranch, California
• Typical schedule is Monday through Friday.
• Occasional schedule adjustments or weekend work may be required based on filing deadlines or business needs.
• This is a non-exempt position eligible for overtime in accordance with applicable law.

Our ICARE Values

At Eagle, how we work matters just as much as what we accomplish. Our ICARE values are Integrity, Collaboration, Accountability, Respect, and Excellence. We look for employees who demonstrate these values through dependable follow-through, accurate work, professional communication, and great service.

Why This Role Matters

Your work helps protect Eagle’s interest in manufactured home loans while making sure important title, insurance, property tax, and escrow responsibilities are handled accurately and on time. That means fewer documentation problems, reduced risk, and a better experience for our members.

Equal Employment Opportunity

Eagle Community Credit Union is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Reasonable accommodations are available to qualified individuals with disabilities during the hiring process and to perform the essential functions of the position.