Title Auditor (ID #532059)

Position Overview

The Auditor I is a key member of the Title Services Group, responsible for processing automotive collateral and title-related paperwork in accordance with state and county requirements. This fast-paced position requires strong attention to detail, effective communication skills, and the ability to consistently meet established service, production, and quality standards.

The ideal candidate is organized, dependable, comfortable managing a high volume of work, and able to research and resolve title-related issues efficiently.

Key Responsibilities

• Manage a high volume of tasks accurately, efficiently, and within established service-level expectations.
• Process automotive title and collateral paperwork in accordance with applicable state and county requirements.
• Sort, organize, validate, complete, execute, and ship documentation according to established procedures.
• Communicate effectively by phone and email with motor vehicle agencies, internal departments, and clients regarding title-related questions and issues.
• Use company proprietary software to conduct research and perform data entry.
• Research, analyze, and resolve problems in a timely and accurate manner.
• Consistently meet established production, quality, and service-level goals.
• Collaborate effectively with team members and other departments.
• Maintain compliance with corporate policies, procedures, and applicable requirements.
• Complete required safety and ergonomic training and follow department guidelines.
• Respond to inquiries via fax and email as needed.
• Perform additional duties and responsibilities as assigned.
• Maintain schedule flexibility based on business needs, including the ability to work overtime when required.

Qualifications & Skills

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong written and verbal communication skills.
• Ability to research information, identify issues, and develop timely solutions.
• Comfortable working independently while also contributing to a collaborative team environment.
• Ability to follow detailed procedures and compliance requirements consistently.
• Basic computer proficiency and ability to learn proprietary software and systems.
• Ability to meet established productivity and quality expectations.

Work Schedule

6:00 AM - 2:30 PM PST

Schedule flexibility and overtime may be required based on business needs.