TMS Solutions Specialist (Temporary)

Transportation Management System (TMS) Solutions Specialist (Temporary) – Optimize Transportation Technology, Drive Innovation & Strengthen Logistics Operations at The Pasha Group

The Pasha Group is seeking an experienced, solutions-driven Transportation Management System (TMS) Solutions Specialist (Temporary) to optimize and support Trinium TMS and related transportation technology solutions. In this role, you will design and configure system workflows, troubleshoot complex issues, support integrations, and implement enhancements that improve transportation efficiency, data accuracy, and operational performance.

As a key connection between business operations, Information Technology, and technology partners, you'll translate business needs into practical system solutions, ensure reliable TMS performance, and help drive automation, process improvements, and scalable logistics operations.

Design, Configure & Optimize TMS Solutions

Transform business requirements into reliable, efficient technology solutions that support transportation and logistics operations. 

• Configure Trinium TMS: Design, implement, and maintain system workflows, business rules, operational settings, reference and master data, user roles, security permissions, and Dynamic SQL.
• Translate Business Needs: Partner with transportation, drayage, dispatch, equipment, billing, customer service, and reporting teams to identify requirements and recommend effective solutions.
• Develop Functional Solutions: Create functional specifications, process maps, configuration requests, test scenarios, and acceptance criteria.
• Improve System Capabilities: Evaluate TMS modules, enhancements, and complementary technologies to improve automation, visibility, and operational efficiency.
• Support Business Expansion: Configure and onboard new customers, carriers, trading partners, locations, and business lines, including data preparation, testing, and go-live support.

Ensure System Reliability, Integration & Data Accuracy

Maintain stable, connected, and accurate systems that support seamless transportation execution. 

• Provide Production Support: Troubleshoot user issues, resolve service requests, and coordinate escalations with Information Technology and Trinium vendor teams.
• Manage System Integrations: Monitor and support EDI transactions, APIs, financial systems, customer and carrier interfaces, and reporting platforms.
• Resolve Complex Issues: Investigate interface failures, transaction discrepancies, workflow exceptions, and system defects to identify root causes and implement lasting solutions.
• Maintain Data Integrity: Use SQL, Dynamic SQL, relational databases, and reporting tools to research discrepancies, validate data, and reconcile system outputs.
• Test System Enhancements: Evaluate vendor releases, configuration changes, and system updates; coordinate user acceptance testing (UAT) and resolve identified defects.
• Strengthen System Controls: Maintain reliable processes, accurate data, and consistent system performance across integrated applications.

Drive Automation, Reporting & Continuous Improvement

Leverage technology and operational insights to streamline workflows, strengthen reporting, and improve business performance. 

• Optimize Business Processes: Identify opportunities to simplify workflows, eliminate manual tasks, improve data quality, and increase operational efficiency.
• Support Performance Reporting: Develop and maintain reports and KPIs related to transportation execution, dispatch, equipment utilization, billing, service performance, and productivity.
• Analyze Operational Data: Use SQL and reporting tools to investigate trends, validate results, and support data-driven decision-making.
• Enhance System Value: Recommend technology improvements that strengthen automation, visibility, scalability, and overall TMS effectiveness.
• Support Strategic Projects: Participate in TMS initiatives and system improvement projects, collaborating with business leaders, project managers, Information Technology, and vendor partners.

Support Users, Training & Cross-Functional Collaboration

Empower teams with the tools, knowledge, and support needed to maximize TMS capabilities. 

• Serve as a TMS Resource: Act as a primary functional contact for users, business teams, Information Technology, and the Trinium vendor.
• Provide User Support: Deliver timely guidance and troubleshoot operational and system-related challenges.
• Develop Training Materials: Create and maintain user guides, operating procedures, configuration records, support documentation, and knowledge articles.
• Lead User Training: Provide role-based training and functional guidance to promote system adoption and consistent operational practices.
• Collaborate Across Teams: Build effective relationships with technical teams, operational stakeholders, and external partners to ensure business needs are addressed.
• Promote Best Practices: Encourage standardized processes, effective system utilization, and continuous improvement across transportation operations.

What You Bring

• Education: Bachelor's degree in Information Systems, Supply Chain, Logistics, Business, Computer Science, or a related field, or an equivalent combination of education and directly related experience required.
• Experience: 5+ years of experience configuring, administering, supporting, or integrating transportation management systems or comparable enterprise applications.
• Trinium Expertise: Hands-on experience configuring, administering, or supporting Trinium TMS required.
• Transportation Knowledge: Experience supporting transportation, drayage, intermodal, trucking, container, fleet, or logistics operations.
• Systems Integration: Experience with EDI transactions, API integrations, data mapping, and interface monitoring.
• Technical Skills: Working knowledge of SQL, Dynamic SQL, relational databases, reporting tools, and data validation techniques.
• Systems Support: Experience with production troubleshooting, system testing, enhancements, and operational process improvement.
• Business Analysis: Strong understanding of requirements gathering, workflow design, functional specifications, solution development, and testing methodologies.
• Problem-Solving: Ability to independently investigate complex system and operational issues and implement practical, sustainable solutions.
• Communication: Excellent verbal and written communication skills with the ability to work effectively with business stakeholders, technical teams, and vendors.
• Organization & Adaptability: Ability to manage multiple priorities, meet deadlines, and deliver results in a dynamic environment.
• Certification: Relevant TMS, systems analysis, database, or integration certification preferred.

Your Strengths

• Solutions-Oriented: You turn complex business and technical challenges into practical, effective system solutions.
• Analytical & Detail-Driven: You understand how data, integrations, and workflows connect to operational performance.
• Customer-Focused: You provide responsive support and help users get the most value from their technology tools.
• Collaborative: You communicate effectively across business and technical teams to achieve shared objectives.
• Innovative: You continuously identify opportunities to automate processes, improve system performance, and enhance efficiency.
• Results-Driven: You take ownership of issues, manage priorities independently, and deliver reliable outcomes.

Why You’ll Love Working at The Pasha Group

At The Pasha Group, technology plays a critical role in connecting transportation operations, improving service delivery, and supporting business growth. As a TMS Solutions Specialist, you'll have the opportunity to apply your Trinium expertise, solve meaningful operational challenges, and contribute to technology improvements that make a measurable difference.

You'll collaborate with experienced professionals across logistics, operations, and Information Technology in an organization guided by Excellence, Honesty, Integrity, Innovation, and Teamwork.

Work Environment & Travel

This is a temporary position that operates primarily in a corporate office environment and may be eligible for remote work. Responsibilities involve frequent computer use, system analysis, troubleshooting, documentation, and collaboration with internal and external teams.

Travel of up to 20% may be required, including independent travel to U.S. locations, including Hawaii, and on-site visits to other corporate locations.

The role may require lifting or moving items weighing up to 20 pounds.

Screening Requirements
Background Checks
 
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

Ready to Make an Impact?

Bring your Trinium expertise, technical problem-solving skills, and passion for transportation technology to The Pasha Group. Apply Now and help deliver innovative, reliable TMS solutions that strengthen operations, improve efficiency, and support the future of logistics.