Tooling Supervisor

This is an onsite position requiring the team member to be onsite 5 days a week. Relocation is provided for this opportunity.

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Responsibilities will include the leadership of the hourly tooling personnel in a safe and efficient manner while ensuring minimal downtime and impact on production. Supervise production, maintenance and repair of molds and dies; assure efficient personnel and equipment use; provide designer guidance; schedule work; prepare cost estimates; guide apprenticeship program; occasional troubleshoot in or out-of-plant tooling problems; make related recommendations.

The Tooling Supervisor will coordinate technical resources to ensure tooling is maintained within specification, support root cause investigations related to tooling failures or downtime events, and drive timely corrective actions to minimize operational disruption. This position partners closely with Engineering, Maintenance, Quality, and Production to improve tooling reliability, optimize maintenance practices, support new tool introduction, and ensure compliance with applicable safety, quality, and manufacturing standards.

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Essential Duties and Responsibilities

• Relentless commitment to safety and quality
• Supervise and direct tool room activities related to the repair / maintenance of tools; fabrication of new components, new item development.
• Maintain traceability of tooling assets within SAP.
• Assure efficient departmental personnel and equipment scheduling and use.
• Training of new tool room personnel during their orientation period.
• Support all departments requesting guidance in tooling related issues.
• Prepare cost estimates for die, mold and damaged equipment repairs and delivery.
• Develop and maintain an effective organization to meet short / long-range requirements.
• Exercise adequate control of expense budget.
• Evaluate assigned personnel; promptly submit required personnel reports; recommend required action, i.e., salary change, promotion, discharge.
• Safeguard samples, confidential information and personnel records.
• Promote a safe work environment, maintaining adequate knowledge of safety rules and regulations relevant to tool room and compliance of same.
• Actively participate and comply with all West HSE programs and regulations.
• Maintain a neat and orderly work environment in accordance with West 5S program.
• Other duties as assigned.

Education

• Bachelor's or Associate degree in Engineering, preferably in machining, manufacturing, industrial, or plastics preferred but not essential

Work Experience

• Minimum 8+ years of hands-on tooling experience
• Minimum 5 years of supervisory or leadership experience.
• Knowledge of the basic principles of injection molding, systematic molding, mold design, mold assembly, and machine operations.

Preferred Knowledge, Skills and Abilities

• Must have excellent interpersonal & problem-solving skills & be able to interface with employees in all levels of the organization; must possess good organization, time-management, negotiating & conflict resolution skills.
• Must be familiar with computers and various software programs.
• Familiarity with SAP, Master Control or similar systems and databases, a plus.
• Knowledge of statistical tools and Minitab.
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company's safety policy at all times.
• Able to comply with the company's quality policy at all times.

Additional Requirements

• Frequent standing, twisting, bending, reaching, pushing, pulling and walking.
• Must have excellent organizational interpersonal and problem-solving skills and be able to interface with employees in all levels of the organization and in a variety of situations.
• Effective personal time management skills and must be able to multi-task, work under time constraints, and prioritize with constant interuptions.
• Must have the cognitive ability to plan, execute to goal, supervise and coordinate the work of a team in area of responsibility.
• Ability to quickly adapt to changes in a dynamic environment.
• Must be able to maintain confidentiality and effectively resolve conflicts.
• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time.
• Leadership skills and must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
• Read and interpret data, information and documents.
• Observe and interpret situations, analyze and solve problems.
• Ability to make independent and sound judgments with guidance from management as needed.

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Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

What We Offer

This position offers relocation assistance

This is an onsite position requiring the team member to be onsite 5 days per week

Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.

Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

Shift

Monday- Friday; Day Shift

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.