Towing & Mobile Mechanic

Position Summary

Jerry's Truck & Trailer Repair is seeking a dependable and mechanically skilled Towing & Mobile Mechanic to join our team in Roberts, WI.

This position combines professional towing with light and medium-duty mobile repair services. You'll respond to roadside breakdowns, perform on-site diagnostics and repairs when possible, and safely transport vehicles that require additional service. We're looking for someone who enjoys solving problems, working independently, and providing outstanding customer service during stressful situations.

Essential Duties & Responsibilities

• Respond to towing, roadside assistance, and mobile mechanic service calls.
• Safely operate flatbeds, wheel lifts, wreckers, and service vehicles.
• Diagnose basic mechanical, electrical, and starting system issues in the field.
• Perform mobile repairs including batteries, alternators, starters, belts, hoses, tires, fuel delivery, jump starts, lockouts, and other roadside services.
• Determine when a vehicle can be repaired on-site or safely transported to the shop.
• Properly load, secure, transport, and unload customer vehicles and equipment.
• Communicate professionally with dispatch, customers, law enforcement, and repair facilities.
• Complete service tickets and required documentation accurately.
• Perform daily inspections of assigned truck, tools, and equipment.
• Keep service vehicles clean, organized, and fully stocked.
• Follow all DOT regulations, company policies, and roadside safety procedures.
• Represent Big Rig Towing with professionalism on every call.

Qualifications

• Previous towing, roadside assistance, automotive repair, or diesel mechanic experience preferred.
• Valid driver's license required.
• Clean driving record preferred.
• CDL is a plus but not required.
• Strong mechanical aptitude and troubleshooting ability.
• Ability to work independently while making safe decisions in the field.
• Excellent customer service and communication skills.
• Ability to work outdoors in all Wisconsin weather conditions.
• Ability to lift up to 75 pounds and perform physical work including bending, kneeling, climbing, and operating towing equipment.

Preferred Skills

• Experience operating tow trucks, flatbeds, wheel lifts, or wreckers.
• Knowledge of diesel and gasoline engines.
• Experience with commercial trucks, trailers, and fleet vehicles.
• Hydraulic, air brake, and electrical troubleshooting experience.
• Welding or fabrication experience is a plus.
• Experience using towing dispatch software.
• Willingness to participate in an on-call rotation.

WHAT WE OFFER

Midwest Star Group offers a comprehensive benefits package designed to support employees and their families, including:

• Medical, dental, and vision coverage, with the company contributing 70% toward premiums.
• Kavira supplemental healthcare coverage provided at no cost for employees and their families.
• Company-paid basic life and accidental death and dismemberment insurance with $25,000 in guaranteed coverage.
• Additional Voluntary life and accidental death and dismemberment insurance options for employees and their families
• Voluntary short-term disability, long-term disability, accident, and critical illness coverage.
• LegalShield and pet insurance options.
• Retirement plan with a 3% company match.
• Paid time off that begins accruing on your first day of employment.
• Six paid holidays each year.

Ideal Candidate

The ideal candidate is dependable, mechanically inclined, and enjoys helping people when they need it most. You take pride in diagnosing problems, working safely, and delivering excellent customer service whether you're performing a roadside repair or towing a disabled vehicle. If you're looking for a career where every day is different and your skills make a real impact, we'd love to have you on our team.

About Midwest Star Group & Jerry's Truck & Trailer Repair

Midwest Star Group is a Wisconsin-based family of businesses serving the towing, transportation, automotive, truck and trailer, equipment, and service industries. Our companies provide everything from 24/7 towing and recovery to heavy-duty truck and trailer repair, automotive service, equipment sales, fabrication, detailing and more.

This position is with Jerry’s Truck & Trailer Repair, part of the Midwest Star Group family of companies. Jerry’s provides 24/7 towing, recovery and roadside assistance, handling everything from passenger vehicles and roadside calls to semis, buses, heavy equipment, and complex recoveries.

Across Midwest Star Group, we’re focused on building strong teams, providing dependable service, and creating opportunities for employees to grow across our businesses.

Equal Employment Opportunity

Midwest Star Group and its affiliated companies are equal opportunity employers. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Email your info & resume to

stevenp@jttr.net