Track Manager - Cisco Application Centric Infrastructure (ACI)

Job Description

Track Manager - Cisco Application Centric Infrastructure (ACI)

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Minimum 10+ year experience in hands on Data Networking • Strong Routing & Switching skills • Having good knowledge of Aruba Central , Cisco Prime • Having good knowledge of datacenter products & Switching, and SD Branch from Aruba • Hands on experience Aruba wifi products & AP handing • Should have expertise in LAN, WAN, MPLS, QOS, Wireless • Specialist of AOS L3 • Specialist of BGP, EIRGP, OSPF with complex implementation exposure • Handling customers' inquiries and issues • Recording the installations, upgrades, and maintenance of systems or software • Creating planning for capacity changes • Worked in ITSM tool • Upgrading hardware or software used by the organization in DC • Presenting new tools that could be used to improve efficiency or cutting costs • Ensuring a safe and secure facility to protect the systems and power configuration • Expert level knowledge in Data Center architecture • Supervising maintenance, installation, and updates of data center systems, for both physical and software • Establishing the rules related to data accessibility and distribution • Establishing the parameters for data entry or storage of customers' data

Key Responsibilities

ACCOUNTABILITIES • Work closely with the client and other track teams to obtain technical knowledge and to permanently solve chronic problems. • Training: Be willing to impart on the job and commercial training designed to enhance skills and support capabilities. • Work on incident, changes and project activities. DIMENSIONS • Personal dedication to providing high quality, superior service always. • Ability to finish what is started is a must. • Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared. • Ability to learn new information quickly and the willingness to do so always. • Ability to lead design/configuration/deployment of network projects

Skill Requirements

COMPETENCIES • Customer Focus 2 • Teamwork • Technical Expertise • Interpersonal Effectiveness • Concern for Order and Quality KEY BUSINESS CHALLENGES • Meet or exceed current client and team SLA • Keep up to date on new technologies and end customer technologies • Keep customer satisfaction high • Reduce user downtime • Analyze chronic problems

Other Requirements

Certification & Other requirement • Aruba and Cisco professional certification. • Able to work in 24*7 working hours. • Able to speak fluent English & write in English.

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Information at a Glance

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HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.