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Track Manager - Cisco Identity Services Engine (ISE)

HCL Technologies Ltd
  • San Jose, CA
    4 days ago

    Job Description

    Job Description

    Track Manager - Cisco Identity Services Engine (ISE)

    Chennai, Tamil Nadu

    Job Summary

    This role is responsible for expert-level operations management of large-scale and complex security infrastructure, ensuring optimal performance of firewall and network security solutions. The individual drives continuous improvement, leads teams in resolving advanced technical challenges, and maintains alignment with client service standards and organizational goals.

    Network Security FMC/ ASA Key Responsibilities Firewall Management: Configure, maintain, and upgrade Cisco ASA firewalls and Cisco Firepower (FTD) appliances using FMC. Security Policy Enforcement: Implement and manage Access Control Lists (ACLs), security policies, and NAT rules to ensure secure network access. Threat Mitigation: Monitor and respond to network security incidents, utilizing Intrusion Prevention Systems (IPS/IDS) and threat intelligence. VPN Management: Configure and troubleshoot site-to-site and remote access VPNs. System Optimization: Perform performance tuning, firmware upgrades, and capacity planning for firewall infrastructure. Documentation & Compliance: Maintain network security documentation and ensure compliance with industry standards and security policies. Required Skills and Qualifications Experience: Minimum 3+ years of hands-on experience in network security, specifically with Cisco ASA/CSM and Firepower/FMC. Technical Knowledge: Strong understanding of TCP/IP, OSI model, routing, switching, and security protocols. Tools: Proficiency with FMC, ASA CLI, Wireshark, and other monitoring tools. Education: Bachelor's degree in Computer Science, IT, or related field. Certifications: CCNP Security or Cisco Certified Specialist (Firepower) preferred. Core Competencies Strong problem-solving and troubleshooting skills. Ability to collaborate with IT teams and stakeholders. Knowledge of network segmentation strategies.

    Key Responsibilities

    1. Lead complex firewall operations by configuring, monitoring, and optimizing Palo Alto, Checkpoint, and Cisco ISE solutions to ensure robust network security and compliance with client requirements.

    2. Oversee incident response and troubleshooting using Palo Alto and SOURCEFIRE tools, providing expert resolution for critical security events and minimizing downtime.

    3. Drive process improvements by analyzing operational workflows and implementing best practices for firewall management using IRONPORT and SSE platforms.

    4. Mentor and guide the support team, delivering technical leadership in advanced firewall rules management, policy tuning, and threat prevention across multi-vendor environments.

    5. Ensure seamless information flow and management reporting by utilizing centralized monitoring tools and dashboards for all firewall and security appliances.

    6. Collaborate with clients to understand security requirements, translating them into actionable firewall configurations and operational enhancements.

    7. Champion innovation by researching and integrating emerging firewall technologies and automation tools to enhance security posture and operational efficiency.

    Network Security FMC/ ASA Key Responsibilities Firewall Management: Configure, maintain, and upgrade Cisco ASA firewalls and Cisco Firepower (FTD) appliances using FMC. Security Policy Enforcement: Implement and manage Access Control Lists (ACLs), security policies, and NAT rules to ensure secure network access. Threat Mitigation: Monitor and respond to network security incidents, utilizing Intrusion Prevention Systems (IPS/IDS) and threat intelligence. VPN Management: Configure and troubleshoot site-to-site and remote access VPNs. System Optimization: Perform performance tuning, firmware upgrades, and capacity planning for firewall infrastructure. Documentation & Compliance: Maintain network security documentation and ensure compliance with industry standards and security policies. Required Skills and Qualifications Experience: Minimum 3+ years of hands-on experience in network security, specifically with Cisco ASA/CSM and Firepower/FMC. Technical Knowledge: Strong understanding of TCP/IP, OSI model, routing, switching, and security protocols. Tools: Proficiency with FMC, ASA CLI, Wireshark, and other monitoring tools. Education: Bachelor's degree in Computer Science, IT, or related field. Certifications: CCNP Security or Cisco Certified Specialist (Firepower) preferred. Core Competencies Strong problem-solving and troubleshooting skills. Ability to collaborate with IT teams and stakeholders. Knowledge of network segmentation strategies.

    Skill Requirements

    1. InDepth Experience With Cisco Ise For Network Access Control And Policy Implementation.

    2. Advanced Proficiency In Security Event Management And Threat Detection Using Sourcefire And Ironport.

    3. Excellent Skills In Managing Secure Service Edge (Sse) Solutions And Integrating With Existing Security Infrastructure.

    4. Strong Ability To Lead, Mentor, And Empower Technical Teams In HighComplexity Operational Settings.

    5. Excellent ProblemSolving, Analytical, And Process Improvement Capabilities Within The Security Operations Domain.

    Network Security FMC/ ASA Key Responsibilities Firewall Management: Configure, maintain, and upgrade Cisco ASA firewalls and Cisco Firepower (FTD) appliances using FMC. Security Policy Enforcement: Implement and manage Access Control Lists (ACLs), security policies, and NAT rules to ensure secure network access. Threat Mitigation: Monitor and respond to network security incidents, utilizing Intrusion Prevention Systems (IPS/IDS) and threat intelligence. VPN Management: Configure and troubleshoot site-to-site and remote access VPNs. System Optimization: Perform performance tuning, firmware upgrades, and capacity planning for firewall infrastructure. Documentation & Compliance: Maintain network security documentation and ensure compliance with industry standards and security policies. Required Skills and Qualifications Experience: Minimum 3+ years of hands-on experience in network security, specifically with Cisco ASA/CSM and Firepower/FMC. Technical Knowledge: Strong understanding of TCP/IP, OSI model, routing, switching, and security protocols. Tools: Proficiency with FMC, ASA CLI, Wireshark, and other monitoring tools. Education: Bachelor's degree in Computer Science, IT, or related field. Certifications: CCNP Security or Cisco Certified Specialist (Firepower) preferred. Core Competencies Strong problem-solving and troubleshooting skills. Ability to collaborate with IT teams and stakeholders. Knowledge of network segmentation strategies.

    Other Requirements

    1. Palo Alto Networks Certified Network Security Engineer (PCNSE) � Optional but highly valuable

    2. Check Point Certified Security Expert (CCSE) � Optional

    3. Cisco Certified Network Professional Security (CCNP Security) � Optiona

    Network Security FMC/ ASA Key Responsibilities Firewall Management: Configure, maintain, and upgrade Cisco ASA firewalls and Cisco Firepower (FTD) appliances using FMC. Security Policy Enforcement: Implement and manage Access Control Lists (ACLs), security policies, and NAT rules to ensure secure network access. Threat Mitigation: Monitor and respond to network security incidents, utilizing Intrusion Prevention Systems (IPS/IDS) and threat intelligence. VPN Management: Configure and troubleshoot site-to-site and remote access VPNs. System Optimization: Perform performance tuning, firmware upgrades, and capacity planning for firewall infrastructure. Documentation & Compliance: Maintain network security documentation and ensure compliance with industry standards and security policies. Required Skills and Qualifications Experience: Minimum 3+ years of hands-on experience in network security, specifically with Cisco ASA/CSM and Firepower/FMC. Technical Knowledge: Strong understanding of TCP/IP, OSI model, routing, switching, and security protocols. Tools: Proficiency with FMC, ASA CLI, Wireshark, and other monitoring tools. Education: Bachelor's degree in Computer Science, IT, or related field. Certifications: CCNP Security or Cisco Certified Specialist (Firepower) preferred. Core Competencies Strong problem-solving and troubleshooting skills. Ability to collaborate with IT teams and stakeholders. Knowledge of network segmentation strategies.

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    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

    Numbers & Facts

    LocationSan Jose, CA
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

    Skills

    • Access Controlunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Biologyunmatched
    • CCNP - Cisco Certified Network Professionalunmatched
    • CCSP - Cisco Certified Security Professionalunmatched
    • Capacity Managementunmatched
    • Cisco ASA (Adaptive Security Appliance)unmatched
    • Cisco Network Systemsunmatched
    • Cloud Computingunmatched
    • Computer Firmwareunmatched
    • Computer Scienceunmatched
    • Computer Securityunmatched
    • Consumer Packaged Goodsunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Emerging Technologyunmatched
    • Financeunmatched
    • Financial Servicesunmatched
    • Firewall Administrationunmatched
    • Firewall Appliancesunmatched
    • Firewallsunmatched
    • Healthcareunmatched
    • Identify Issuesunmatched
    • Incident Responseunmatched
    • Industry Standardsunmatched
    • Intrusion Detection Systemsunmatched
    • Intrusion Prevention Systemsunmatched
    • IronPort Product/Service Familyunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Management Reportingunmatched
    • Manufacturingunmatched
    • Mentoringunmatched
    • NAT (Network Address Translation)unmatched
    • Network Access Control (NAC)unmatched
    • Network Administration/Managementunmatched
    • Network Performance/Analysisunmatched
    • Network Routingunmatched
    • Network Securityunmatched
    • Network Switchingunmatched
    • Open Systems Interconnection (OSI)unmatched
    • Operational Auditunmatched
    • Operations Managementunmatched
    • Performance Tuning/Optimizationunmatched
    • Policy Implementationunmatched
    • Problem Solving Skillsunmatched
    • Process Capabilityunmatched
    • Process Improvementunmatched
    • Regulatory Complianceunmatched
    • Remote Accessunmatched
    • Reporting Dashboardsunmatched
    • Security Attacksunmatched
    • Security Information and Event Management (SIEM)unmatched
    • Security Infrastructureunmatched
    • Security Policyunmatched
    • Security Protocolsunmatched
    • Software Engineeringunmatched
    • Systems Administration/Managementunmatched
    • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Technical Deliveryunmatched
    • Technical Leadershipunmatched
    • VPN (Virtual Private Network)unmatched
    • Wireshark (Ethereal)unmatched
    • Workflow Analysisunmatched

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