Trade Account Manager

Generate new trade business and grow assigned accounts through networking, referrals, and in-person relationship building. 

Conduct job site visits to assess needs, provide product expertise, and ensure accurate application of Pella solutions. 

Manage the full sales process, including quoting, order entry, follow-up, and CRM documentation. 

Serve as the single point of contact for trade customers, coordinating with internal teams to support orders, service, and billing. 

Represent Pella at industry events, builder meetings, and trade associations to expand market presence. 

Monitor customer satisfaction and resolve issues in partnership with service and operations teams. 

Maintain accurate sales pipeline activity and account notes in CRM. 

Other duties as assigned. 

None. 

Strong relationship-building and consultative selling skills. 

Ability to navigate construction sites and interpret basic plans or measurements. 

Proficient in Microsoft Office, CRM systems, and mobile tools. 

Ability to work independently, manage priorities, and maintain consistent follow-up. 

Bachelor’s degree preferred or equivalent combination of education and experience. 

1–2 years of outside sales or trade-industry experience preferred. 

Valid driver’s license and acceptable driving record .