TITLE: Trainer Coordinator
LOCATION: Washington, DC
Employment type: Contract w2/1099/C2C
MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience.
REQUIRED EXPERIENCE: 10 years
INTERVIEWS: Webcam Only
Job Description:
The client is looking for the Trainer Coordinator. Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing Staff.
Employment type: Contract w2/1099/C2C
Complete Description:
Duties and Responsibilities
The client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the Team, building relationships with frontline staff and their leadership.
· Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.
· Provide hands-on support for front-line worker and their supervisors.
· Deliver quality training with measurable outcomes.
· Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.
· Mentor other eligibility Trainers in the best practices for adult learning.
Skills:
· Bachelor’s degree in IT or related field or equivalent experience. Required
· Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills. Required 7 Years
· Proficiency in word processing and presentation software. Required 10 Years
· Knowledge about traditional and modern training methods and techniques. Required 5 Years
· Exceptional organization skills, leadership and interpersonal skills. Required 5 Years
· Ability to work with a team and have attention to detail. Required 5 Years
· Knowledgeable about learning management systems, instructional design, and e-learning platforms. Required 5 Years
· Ability to handle multiple assignments and assess and analyze data. Required 10 Years
· Candidate must have minimum experience for a Senior level STaR2 Labor category. Required