It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
What you get to do:
Facilitate training using approved SOPs, lesson plans and other training resources provided to ensure ambassadors are comfortable working in their assigned area or with their assigned equipment. This training will certify, test, audit, and properly document, as required, the ambassadors training according to the Standard Operating Procedures of the assigned area or equipment.
Ensure that the ambassadors receive the highest quality training related to safety and guest service
Observe ambassador's performance and supplement training on a continuous basis
Role model daily operations and procedures in completing your responsibilities as a Security Officer
Participate and assist with required compliance training
Maintain a safe work environment and identify potential safety hazards.
Perform other duties as assigned
What it takes to succeed:
Be at least 18 years of age
Be a current Security Officer at the park and meet all the requirements of that role.
Be in good standing (cannot have written warning or higher level of corrective action).
Be able to thoroughly and effectively train new ambassadors in proper area procedures, safety procedures, and proper guest services
Have strong written and verbal communication skills and be able to provide exceptional guest service
Be able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment
Be able to train on and properly use protective gear
Be able to work independently with little to no supervision
Be able to work in a team environment
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Numbers & Facts
Location
Orlando, FL
Skills
Communication Skillsunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Hazard Analysisunmatched
Hospitality and Tourismunmatched
Identify Issuesunmatched
Lesson Plansunmatched
Multitaskingunmatched
Operationsunmatched
Operations Processesunmatched
Presentation/Verbal Skillsunmatched
Safety Processunmatched
Safety Trainingunmatched
Safety/Work Safetyunmatched
Standard Operating Procedures (SOP)unmatched
Team Playerunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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