Training Administrator/Coordinator III - Marketing
Major Purpose
Performs a variety of tactical tasks to support training activities such as support of Web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs. Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners. Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level.
Major Duties
" Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.
" Create a local document management system for an office or department.
" Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
" Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
" Provide operational support by performing a range of routine activities using existing systems and protocols.
" Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project.
" Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
" Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
" Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills, Abilities, Knowledge
" Verbal Communication
" Computer Skills
" Planning and Organizing
" Action Planning
" Numerical Skills
" Policy and procedures
Education
" Upper Secondary School
Work Experience
" Experienced practitioner able to work unsupervised (13 months to 3 years)
" Very limited (0 to 3 months)
Position Title: Global Training Coordinator
Specific Position Requirements: Visa sponsorship is not available, now or in the near future, for this position.
Performs a variety of tactical tasks to support training activities such as support of Web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs. Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners. Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level
Monday-Friday with flex start (7am-8am). Possible OT depending on business needs.
Manager would prefer to review resumes of local candidates.
Manager is open to recent grads or equivalent experience.
Job Responsibilities:
As a Global Training Coordinator for the *** Training Center located in Davenport, IA, you will be working within *** University (JDU) and answering emails and phone calls to support dealer needs in reference to their employees learning development. You will be managing a JDU Support shared mailbox, delegating and responding to emails as the face of the Training Center. You will also:
Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization
Load/manage items as requested by internal training group
Manage JDU item & offering pricing globally
Perform audits
Provide administrative support to dealer personnel and dealer training managers
Work with enterprise training coordinators to ensure process alignment and overall system management
What Skills You Need:
Strong attention to detail
Demonstrated problem solving skills
Ability to manage and prioritize multiple tasks
Strong communication skills and engaging and positive attitude
A team player who helps to build a highly engaged and energized work environment
Intermediate experience of Excel
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.