We are seeking a Training Coordinator to join a busy, fast-paced team in Cranberry Township, PA. In this role, you will handle day-to-day training administration and serve as a primary point of contact for training-related phone calls, emails, and other communications from internal and external customers.
Key Responsibilities
Serve as the primary liaison between customers, training personnel, and management.
Act as a customer advocate by identifying training options that meet customer needs and expectations.
Dispatch training requests and orders to appropriate training personnel.
Process and track training proposals and quotations.
Provide customer support and administration for online e-Registration software.
Process training orders in SAP, including quotations, order entry, internal order assignment, delivery, picking, posting, and invoicing.
Coordinate with credit and collections regarding processed orders.
Request and update customer account information through CRM systems.
Provide backup and crossover support to field service coordinators and repair centers.
Manage multiple priorities and customer issues in a fast-paced environment.
Qualifications
Excellent customer service, communication, and organizational skills.
Strong ability to multitask and prioritize.
Ability to communicate effectively with both technical and non-technical audiences.
Proficiency with Windows-based applications, including Word, Excel, Access, PowerPoint, and SAP.
Pay: $25/hour
If you’re organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you!
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
| Location | Cranberry Township, PA |
| Industry | Staffing/Employment Agencies |
| Company Size | 10,000 employees or more |
| Year Founded | 1996 |
| Website | http://www.adeccousa.com/ |
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