Training Delivery Program Manager - Data Center Technical Trainer

The ideal candidate has experience delivering data center technical training. As a key member of the team, you will own the data center technical instruction. You will deliver training and onboarding programs for new hires across multiple data center locations. As the primary onsite representative of the Data Center Onboarding & Development organization, you will serve as the face of the technical onboarding experience for new hires and managers.

Key Responsibilities

• Training Facilitation: Facilitate portions of the new hire technical training program, including welcome sessions, data center tours, and foundational technical instruction.
• Program Coordination: Coordinate all operational aspects of onboarding and training programs, including securing training space, scheduling trainers and facilitators, printing training materials, and identifying venues for large training cohorts.
• Training Facilitation: Facilitate portions of the new hire onboarding program, including welcome sessions, data center tours, and foundational technical instruction.
• Communications: Communicate onboarding schedules, expectations, and logistics to new hires and managers.
• Reporting and Progress Tracking: Track training progress, identify learners who need additional support, partner with managers and trainers to address gaps, and provide program reporting to the CORE Data Center Learning & Development organization.
• Program Management: Partner with core program managers to implement and deliver onboarding, early career, and upskilling programs across the data center organization.
• Stakeholder Management and Continuous Improvement: Partner with site stakeholders to understand local training needs, gather feedback from new hires and managers, and collaborate with the broader team to improve training content and delivery.

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