Training Specialist II
Salary
$48,000.00 - $66,677.39 Annually
Location
25 - HINDS COUNTY, MS
Job Type
Full-Time
Job Number
9328-0181-20261106Hs
Department
0181 - DEPARTMENT OF REVENUE
Opening Date
11/12/2026
Closing Date
11/16/2026 11:59 PM Central
Agency Minimum Salary
$48,000.00
Agency Maximum Salary
$66,677.39
About the Agency
The Department of Revenue is the primary agency for collecting tax revenues that support state and local governments in Mississippi. For inquiries regarding this position, you can contact De'Andria Trunnell at deandria.trunnell@dor.ms.gov.
About the Position
We are seeking a motivated self-starter with training and coaching experience to work in conjunction with the Director in the Professional and Quality Development Team. They will assist in developing and delivering training program for the Agency. They will administer certification requirements, administer assessments as well as provide technical assistance and ensure knowledge transfer. This person will work with front line staff, managers and upper management. They will be responsible for short to medium term objectives and outcomes under the general guidance and advice of a more experienced colleague or supervisor.
What youll need to be Successful
You will need the ability to set clear goals, timelines and work independently. You will be required to work with many different skill levels and personalities, and excellent communication skills will be necessary. You will need the ability to quickly analyze and develop solutions for sudden and unforeseen issues which may arise. Excellent computer and technical skills and the ability to quickly learn new computer and technical skills. Adaptability and excellent communication skills are required.
Preferred Qualifications
Typically requires a Bachelor's Degree and 2-4 years of relevant experience. Agency preferred qualifications: Bachelor's degree and 2 -4 years of relevant experience. Previous experience in a call center environment is preferred, particularly experience monitoring customer interactions, evaluating employee performance, and identifying opportunities for coaching and service improvement. This position is located at the Mississippi Department of Revenue's Clinton Office. Interview Requirements: • The applicants will be required to provide a copy of previous training materials created by you on any subject. • Create and be prepared to present at 5-minute training PowerPoint on a topic of your choosing.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of relevant experience do you have? (Refer to the job posting for an explanation of relevant experience.)
02
What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406
| Location | Jackson, MS |
| Salary | $48,000–$66,677.39 Per Year |
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