Training Specialist

Nature of Work: The Training Specialist supports the delivery, tracking, and documentation of training programs for agency staff. This role assists with scheduling, records management, coordination of training logistics, and facilitation of onboarding and core curriculum activities. Working closely with the Training Manager, the Training Specialist ensures that employees receive timely, accurate, and effective training aligned with regulatory standards, agency procedures, and developmental goals. Essential Functions Training Coordination and Support Assist with scheduling and preparing training sessions, including space, materials, technology, and communication. Monitor attendance and completion of onboarding, required trainings, and annual refreshers. Maintain and update training records in the Learning Management System (LMS) or internal tracking tools. Support the delivery of in-person and virtual training sessions, including registration, materials setup, and follow-up. Coordinate the logistics for external trainers, certifications, and continuing education sessions. Ensure training materials are organized, current, and accessible. Staff Onboarding Coordinate onboarding sessions in collaboration with the Training Manager and HR. Track new hire training progress and notify supervisors of upcoming deadlines. Assist with presenting standard onboarding content when assigned. Compliance and Documentation Ensure accurate documentation of training participation for internal records and external audits. Notify the Training Manager and supervisors of non-compliance with mandatory training timelines. Assist in gathering data and preparing reports related to training compliance and participation. Customer Service and Internal Communication Provide timely and professional communication to staff and supervisors regarding training schedules and requirements. Respond to staff inquiries related to training access, schedules, and records. Maintain confidentiality and support a learning-focused training culture. Technology and Data Entry Enter and maintain training information in the agencys learning and documentation systems. Create and distribute rosters, certificates, sign-in sheets, and other materials as needed. Support troubleshooting of basic tech issues during training sessions. Agency Core Values: Accountability: We take ownership of our actions, follow through on commitments, and hold ourselves and each other to high standards. Adaptability: We embrace change, stay open to feedback, and grow through learning and evolving together. Collaboration: We work as one team, listening, supporting, and building on each others strengths. Empowerment: We support individuals in making their own choices, fostering independence, self-expression, and valuing every voice and experience with respect and empathy. Community: We believe in the power of connection and community. We are dedicated to serving, placing the needs and well-being of those we support at the center of all we do. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time. Additional Expectations: Ability to work flexible hours, including occasional evenings or weekends. Travel between agency locations as needed. Maintain confidentiality and professional standards in all interactions.