Our Client, an AV Manufacturing company, is looking for a Mission Readiness for their San Francisco, CA location.
Responsibilities:
Partner with Mission Readiness Leads, Project Managers, and Instructors to optimize training program efficiency and throughput.
Assisting Training Project Managers and Training Associates with the coordination and facilitation of training plans, including schedules, classroom sessions, hands-on training sessions (real or simulated), progress tracking, and tasks in alignment with high-level team scaling goals.
Acting as a point of contact for instructors on location, aligning them on procedures, conducting instructor training, and auditing instructor performance with trainees.
Identifying risks, determining mitigations and contingencies, and reporting the status of training program throughout.
Assisting Training Project Managers in the development of training materials (classroom decks, assessments, etc.)
Fulfilling 8 hour minimum requirement per quarter, acting as Mission Readiness on service missions to keep knowledge and performance of SOPs current.
Requirements:
At least 3 months as a fully trained individual on the Mission Readiness team
1-3 years of experience in the AV space
Knowledge of Mission Readiness procedures and responsibilities
Experience working in a high-level collaborative environment and promoting a teamwork mentality
Proven ability to problem solve and improve operational efficiency
Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
Excellent time management and prioritization skills
Bonus qualifications:
Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
Previous experience in a supervisory role
Experience teaching, instructing, and/or training
Bachelor’s degree/management experience preferred
Other requirements:
Must comply with the Substance Abuse Policy
Flexible schedule to accommodate training events
Willing to travel to different locations for training support up to 25% of their time
Must possess and maintain a valid driver’s license and acceptable driving record
Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
Ensure there is consistent and uniform training for the assigned shift (1st, 2nd, or 3rd) across all sites by creating and standardizing documentation specific to that shift.**