Lead Support Analyst STAND 8
New York, NY19 days ago
- $1–$60 Per Hour
- Contractor
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Skills
- Analysis Skillsunmatched
- Calendar Managementunmatched
- Communication Skillsunmatched
- Computer Workstationsunmatched
- Continuous Improvementunmatched
- Desktop PCunmatched
- Documentationunmatched
- Event Managementunmatched
- Leadershipunmatched
- Learning Management System (LMS)unmatched
- Logisticsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft SharePointunmatched
- Operational Auditunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Project Management Professional (PMP)unmatched
- Project/Program Coordinationunmatched
- Project/Program Managementunmatched
- Reporting Skillsunmatched
- Schedule Developmentunmatched
- Team Playerunmatched
- Technical Deliveryunmatched
- Technical Presentationunmatched
- Technical Supportunmatched
- Time Managementunmatched
- Training Programunmatched
- Training Program Developmentunmatched
- Training/Teachingunmatched
- Training/Teaching Materialsunmatched
Description
JOB DESCRIPTION
Job Title: Training Support Analyst
Location: White Plains, NY
Duration: 12-Month Contract with possible extension/conversion to Perm
Pay Rate: $40/hr W2
Work Schedule
Position Overview
We are seeking a Training Support Analyst to provide operational and logistical support for technical training programs that develop workforce capabilities across operations. This role will coordinate instructor-led training, certification programs, continuing education initiatives, and workforce development activities while partnering closely with program managers, engineering teams, instructors, and subject matter experts.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Why Join Us?
Job Title: Training Support Analyst
Location: White Plains, NY
Duration: 12-Month Contract with possible extension/conversion to Perm
Pay Rate: $40/hr W2
Work Schedule
- Monday–Friday
- 7.5-hour workday with a 30-minute unpaid lunch
- Hybrid schedule: Minimum 3 days onsite (may increase to fully onsite based on business needs)
- Candidates must reside in the Tri-State area
- W2 hourly employment only
- No paid vacation or sick leave
- Work is not permitted on NYPA/Canals holidays
- Client provides desktop workstations for onsite use. On hybrid days, candidates will remotely access their workstation from their own computer and internet connection.
Position Overview
We are seeking a Training Support Analyst to provide operational and logistical support for technical training programs that develop workforce capabilities across operations. This role will coordinate instructor-led training, certification programs, continuing education initiatives, and workforce development activities while partnering closely with program managers, engineering teams, instructors, and subject matter experts.
Key Responsibilities
- Coordinate and support the delivery of technical training programs and learning events.
- Collaborate with program managers, operations leaders, instructors, and subject matter experts to ensure successful training execution.
- Manage training calendars and maintain department SharePoint sites.
- Coordinate logistics for classroom, virtual, and facility-based training sessions.
- Prepare training rooms, equipment, instructional materials, and learning resources.
- Support participant registration, enrollment, attendance tracking, and training documentation.
- Assist engineering teams with preparing technical presentations for Continuing Education Unit (CEU) and Professional Development Hour (PDH) accreditation.
- Organize documentation required by accrediting organizations.
- Serve as the primary point of contact for training participants and facilitators.
- Track training data, prepare reports, and support continuous improvement initiatives.
- Coordinate multiple training events while ensuring deadlines and program objectives are met.
Required Qualifications
- Bachelor's degree or equivalent experience.
- 2–4 years of experience coordinating training programs, learning events, workforce development initiatives, or project/program coordination.
- Experience using Learning Management Systems (LMS).
- Proficiency with Microsoft Office 365, including Excel, Outlook, Teams, PowerPoint, and Copilot.
- Experience managing calendars, schedules, and multiple concurrent training events.
- Strong organizational, communication, and stakeholder management skills.
- Ability to manage competing priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting technical, engineering, operations, or workforce training programs.
- Experience maintaining SharePoint sites.
- Knowledge of CEU, PDH, or professional accreditation processes.
- PMP certification (preferred but not required).
Why Join Us?
- 12-month contract with a respected public power organization.
- Hybrid work schedule (minimum 3 days onsite).
- Opportunity to support enterprise-wide workforce development and technical training initiatives.
- Collaborative team environment with exposure to engineering, operations, and training leadership.
- Valuable experience supporting large-scale learning and development programs.
Numbers & Facts
| Location | White Plains, NY |
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