Transaction Management Ops Analyst

Back to search results Transaction Management Ops Analyst Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.LOB Job Description:The department is responsible for providing services essential for completing the trade life cycle and servicing client/front office needs. The members of this team are required to ensure timely and accurate research and resolution of equity trade breaks as well as managing trade flows from front end to back end systems. They also work closely with the firm's internal and external clients throughout the organization, including front office, operational staff, Technology, Compliance, Legal, project managers, and various business units. Excellent communication and client service skills are a must as the associate will interact with traders, sales, clients and client service representatives throughout most of the day.Responsibilities:Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and proceduresResponds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client serviceResponsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptionsProactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational unitsRequired Qualifications:1-3 years of Financial Services experience Ability to multi-task and operate under high pressured situations.Strong PC and Microsoft skills (Excel, Word, Access, etc.).Excellent communication skills both verbal and written.Interpersonal skills must be very strong and team player.Must have a keen ability to efficiently manage time and priorities.Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization.Desired Qualifications:Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsExcels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs - is a continuous learnerCommitment to challenging the status quo and promoting positive change.Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseBelieves in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the worldPrior Clearing (P&S) or trade support experience with Equity, Fixed Income, Options or all three. Background / education in data science and ability to interpret data for change/improvements.Skills:Attention to DetailCustomer and Client FocusOral CommunicationsPrioritizationProblem SolvingAccount ManagementAnalytical ThinkingCoachingWritten CommunicationsMentoringResearchResult OrientationShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26035007 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved