Transition Manager

JD

A Transition Manager is responsible for transitioning complex IT landscapes from client organizations or incumbent suppliers to customer host country to Client Innovation centers, by leading the planning, execution and monitoring of transition services. They utilize established agile transition methodology, activities and work products to ensure a smooth transfer of responsibilities. This involves managing scope, cost, schedule and deliverables for the transition phase, applying consistent project management techniques for planning, tracking, change control and risk management, while providing day-to-day direction to the project team and regular project status updates to clients. Transition Managers may also develop project plans for ITIL process transformation or adoption. They utilize tools such as project management software and IT service management platforms, use analysis skills to assess clients' business issues and determine the best transition solutions and are well-versed in IT service delivery processes, IT Governance, SLAs, KPIs and other relevant tools and frameworks