Job Description
Transitional Care Liaison (Sales)
Make Lives Better. Be a Part of Something Meaningful
At Touchstone Communities, our purpose is our touchstone—the unwavering standard that anchors every decision, every action, and every priority. We exist to glorify God, make lives better, and lead in ways worthy of that calling.
We are seeking a Transitional Care Liaison sales professional who combines a passion for relationship-building and business development with a strong understanding of post-acute care. This role is ideal for a healthcare sales professional who thrives in a fast-paced environment, enjoys connecting with referral partners, and can confidently communicate the value and clinical outcomes of our award-winning skilled nursing care.
Position Summary
The Transitional Care Liaison serves as a key connection between hospitals, physicians, case managers, payers, and Touchstone Communities. This individual will drive sales for the portfolio through a value-based sales approach and support care management by guiding the safe delivery of care across the continuum.
Success in this position requires the ability to translate clinical knowledge into meaningful conversations that help healthcare partners, patients, and families make informed decisions regarding post-acute care.
Key Responsibilities
Develop and execute a sales plan for assigned accounts
Build and maintain strong relationships with hospital discharge planners, case managers, physician groups, accountable care organizations, and healthcare referral partners
Sell referral sources on Touchstone’s clinical capabilities, Care Solutions and quality outcomes
Act as a trusted liaison between referral partners and Touchstone Communities to ensure seamless care transitions
Collaborate closely with community leadership teams, regional clinical teams, and interdisciplinary care teams
Pro-actively anticipate referral trends using technology-based market data to identify growth opportunities
Ensure compliance with HIPAA, Residents' Rights, infection control practices, and all company policies and procedures.
Represent Touchstone Communities professionally while embodying our values and commitment to The Touchstone Experience.
Qualifications
Preferred
Current LVN, RN, or other clinical healthcare credentials.
5 years of healthcare sales, business development, or clinical healthcare sales experience.
Required
Minimum of 3 years of healthcare sales, business development, or clinical healthcare sales experience.
Strong understanding of post-acute care continuum and the requirements for skilled nursing.
Demonstrated ability to build relationships and influence referral decisions through consultative selling.
Excellent communication, presentation, and networking skills.
Highly proficient with technology, including Microsoft Office products.
Ability to work independently while collaborating effectively across multiple teams.
Valid driver's license and ability to travel throughout the assigned territory.
Why Join Touchstone?
At Touchstone Communities, we believe our people make the difference. We invest in our team members because we know that when we care for our team, they can better care for others.
We Offer:
Competitive base salary plus incentive opportunities
Comprehensive medical, dental, and vision benefits
Employer-paid life insurance plus other supplemental insurance available
401(k) with company match
Tuition assistance and career growth opportunities
Paid Time Off accrued from day one
Employee Assistance Program
Career development tuition reimbursement
Team Chaplain Program
A culture where your voice matters and your contributions are recognized
Numbers & Facts
| Location | Mcallen, TX |
Skills
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