Essential Functions:
This position is responsible for:
- Approach work with a Continuous Improvement mindset and support the Producers Dairy Mission Statement by identifying, prioritizing, resourcing, and sustaining improvement opportunities.
- Promote a strong safety culture by maintaining a safe work environment and encouraging proper safety behaviors.
- Correct, sort, and file invoices, coversheets, and delivery paperwork for prior-day and next-day deliveries.
- Track mailbags, confirm returned bags, report missing bags, and ensure payroll checks are placed in mailbags when needed.
- Prepare and maintain transportation reports, including daily shorts reports, weekly equipment percentage reports, Costco inventory updates, and layover driver expense reports.
- Provide customer service by answering transportation Desk calls, communicating delivery ETA’s.
- Assist supervisors with daily tasks and communicate operational updates, instructions, and route information to drivers on their behalf.
- Send daily backhaul checklist emails and distribute backhaul documentation, appointment confirmations, coversheets, invoices, and tickets.
- Research weekend specials or add-on transportation needs and communicate updates as required.
- Track backhaul pickups, including driver names, trailer numbers, appointment details, and related documentation.
- Follow up on missing tickets, invoices, incomplete paperwork, and documentation discrepancies with appropriate team members.
- Email branch coversheets with condensed hook-up sheets and ensure route updates are reflected on daily transportation reports.
- Respond to accounting inquiries and assist with transportation-related expense, invoice, and paperwork questions.
- Review missing punches and work with the Transportation Manager to help correct schedules and missing punches in UKG.
- Track and report missed meal violations and attendance points to the Transportation Manager and supervisors.
- Assist the Senior HR Generalist/Safety Manager with maintaining DOT driver files and transportation compliance documentation.
- Complete daily mail run duties and update layover driver expense reports weekly.
- Maintain excellent attendance and punctuality.
- Perform other duties as assigned.
Additional Administrative Support:
- Track transportation phones, printers, trailer cab information, and related inventory records.
- Request boot vouchers, uniforms, gloves, and office supplies as needed for drivers and the transportation office.
- Post driver communications and assist supervisors with sharing operational updates and instructions.
- Send bills of lading to haulers as needed and maintain accurate transportation documentation.
- Keep city business licenses current and post as required.
- Contact vendors for vending machines, coffee bar, office supply, and equipment-related issues.
- Know, understand, and follow all company policies, safety expectations, confidentiality requirements, and transportation procedures.
Additional Administrative Support:
- Proficiency with Microsoft Office, email, spreadsheets, and data entry systems required; experience with UKG or transportation management systems preferred.
- High school diploma or equivalent required; additional coursework in business administration, logistics, transportation, or a related field preferred.
- Prior administration, transportation, logistics, dispatch, warehouse, or customer service experience preferred.
- Experience with transportation paperwork, invoices, bills of lading, driver files, payroll systems, or scheduling systems is a plus.
- Basic understanding of DOT documentation, driver file maintenance, safety procedures, and transportation compliance preferred.
Hourly Range: $23.65 - $26.28
Producers offers its employees a team-oriented work environment, competitive salary, and an excellent benefit package including medical/dental/vision benefits and 401(k) retirement plan.
Producers is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regards any characteristic protected by federal, state or local law. Producers participates in E-Verify.