Transportation Coordinator - Dispatcher

Ohio

1 day ago

Job Description

Who we are:

The Anderson-DuBose Company, established in 1991, is a full-service distribution company for major quick service restaurants in Florida, Georgia, Kentucky, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, and West Virginia. We currently have four distribution center locations: Lordstown, Ohio (headquarters), Rochester, New York, Jacksonville, Florida, and Jefferson City, Tennessee. (Transportation and Warehouse are the two largest departments at each DC and typically operate 24/7.) We are always looking for growth opportunities, with a new addition planned during the third quarter of 2028, in Indiana. We own and operate our own truck fleet, have state-of-the-art equipment and facilities, and consider our associates our greatest asset. We are the proud winners of the NorthCoast 99 Top Employer award TWELVE years in a row and have been chosen for a Top Workplace award in Northeast Ohio as well. In 2019 and 2022 we received the Chipotle Distributor of the Year Award. We have also been named McDonald’s US 2020 Supplier of the Year which is the highest honor we could receive from our customer. Most recently, we have proudly been awarded the 2024 Smart Culture Award and the 2026 Joan Kovach Safety Leadership Award.

Opportunity Summary:

To provide a contact person for drivers that will interact with the warehouse and customers as necessary. Position is also responsible for daily route dispatching and other administrative support for Transportation Operations.

How you will make contributions that matter:

Answer incoming telephone calls promptly and professionally, assess transportation-related questions or issues, and take appropriate action to resolve concerns or escalate them to the appropriate member of management.
Monitor driver locations and route progress as routing issues arise, provide timely updates, and communicate service disruptions, delays, or other operational concerns to transportation management.
Maintain accurate driver-log records and communicate with drivers on proper log completion, documentation standards, and applicable requirements to support compliant and legally permissible operating schedules.
Provide reliable backup support for the driver check-in process, including verifying required information, addressing routine questions, and helping ensure accurate and timely completion of check-in activities.
Coordinate, schedule, and assign all special runs based on operational priorities, driver availability, customer requirements, and established transportation procedures, if needed.
Prioritize on-time dispatch by proactively coordinating with warehouse personnel to ensure every load is completed according to schedule and by verifying that all required driver paperwork is accurate, complete, and ready before departure.
Generate and review Samsara reports to support route planning, operational analysis, issue resolution, and transportation management decision-making.
Monitor and document trailer temperatures every 2 hours, identify and promptly report temperature deviations, and follow established procedures to support food safety, product integrity, and regulatory compliance.
Review Driver Vehicle Inspection Reports (DVIRs) in Samsara for reported defects or safety concerns, communicate repair needs to shop personnel, and follow up as necessary to help ensure equipment is maintained in safe, compliant operating condition.
Accurately record, reconcile, and maintain driver hours and fuel-usage data, investigate discrepancies when identified, and prepare information as needed to support operational reporting, cost control, and compliance requirements.
Perform other duties and provide additional operational or administrative support as assigned by transportation management to meet changing business needs and departmental priorities.

What You’ll Bring:

Education: High school diploma or GED.
Experience: 1–3 months of related experience or training preferred; equivalent education and experience considered.
Communication & Customer Service: Ability to communicate clearly and professionally with drivers, customers, and internal teams.
Organization & Attention to Detail: Strong organizational skills and the ability to manage schedules, information, and multiple tasks accurately.
Technical Skills: Basic computer skills, including word processing and spreadsheet applications, and the ability to learn transportation-related software.
Transportation Knowledge: Familiarity with transportation terminology preferred.
Problem-Solving: Ability to follow instructions, address routine issues, and use sound judgment.
Schedule Flexibility: Ability to work various shifts as needed.

What We Offer to Our Associates:

Development and growth opportunities that enhance your career fulfillment.
Meaningful and competitive compensation and benefits programs for our associates and their families.
Opportunities to become involved with the community via volunteer events and charitable contribution opportunities.
Generous paid time off and 401(k) plan with company match.

EOE Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

At The Anderson-DuBose Co, we offer a company culture unlike any other! We have had growth and success over the past 31 years! We are dedicated to being a leader in the distribution industry by providing world-class service and brand protection to our valued business partners. Our esteemed associates are committed to operational excellence, continuous improvement, environmental sustainability, respect for each other, community engagement and ethical conduct while fostering a culture of employee appreciation.

The Anderson-DuBose Company complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment with regard to race, religion, national origin, color, age, or military status.

The Anderson-DuBose Company is a Minority Owned Company. Employment with The Anderson-DuBose Company is at will.

To apply visit: www.a-d.us

Numbers & Facts

Location	Ohio
Website	https://a-d.us/careers/

Skills

Administrative Skillsunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Computer Skillsunmatched
Continuous Improvementunmatched
Cost Controlunmatched
Cost Reportingunmatched
Customer Support/Serviceunmatched
Debugging Skillsunmatched
Detail Orientedunmatched
Distribution Servicesunmatched
Documentation Standardsunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Establish Prioritiesunmatched
Fast Foodunmatched
Food Safetyunmatched
Leadershipunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Operational Auditunmatched
Operational Supportunmatched
Operations Planningunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Product Safetyunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Restaurantunmatched
Schedule Developmentunmatched
Spreadsheetsunmatched
Sustainabilityunmatched
Telephone Skillsunmatched
Time Managementunmatched
Transportation Routingunmatched
Vehicle Drivingunmatched
Vehicle Fleetsunmatched
Warehouse Coordinationunmatched
Warehousingunmatched
Word Processingunmatched

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