POSITION SUMMARY:The Transportation Coordinator works directly with client(s) and various shipping entities to ensure equipment is allocated and that shipments are scheduled, tracked and delivered to the customer's satisfaction. This position requires use of independent judgment and decision making with respect to coordination of custom shipping arrangements which are key to the success of the company.RESPONSIBILITIES/DUTIES:Ensure that inventory in various warehouses is correct and available to allocate.Schedule pick-up or delivery with appropriate carrier. Provide concise instructions as to location, required date/time.Manage account and client relationshipsResponsible for managing costs within client transactions.Enter instructions into system and ensure paperwork is received by the proper individual in order to track progress of shipment.Procurement of inventory to fulfill order.Communicate with shipping agents to answer questions, ensure proper handling and packing of inventory and confirm required shipping instructions.Site inspection/preparation (usually via phone).Negotiate rates, within specified guidelines, with carriers and agents as necessary.Resolve issues such as damaged or lost items and delayed shipments, and exercise good logistics judgement to avoid such issues.Verify documents prior to processing for payment to ensure correct pricing.Follow up with all involved parties until project is completed.Accountability for each project assigned.Properly prepare client House Waybills for rating. Other duties as assigned by management.Supervisory Responsibilities:NoneQualifications:Ability to acquire TSA certification (required)Strong organizational skills Detail-orientedAbility to multi-task.Education and /or experience:High School Diploma 2 years experience in an office environment with emphasis on customer service and support An equivalent combination of education and experience.Language skills:Excellent communication skills, both oral and writtenComputer skills:Proficient in MS Office, particularly Word, Excel, Outlook and PowerPointPhysical demands:Sitting, 6+ hours per work dayStanding, up to 2 hours per work dayAbility to squat, bend, reach for filing purposesWork Environment:Office EnvironmentTravel Requirements:Occasional
Numbers & Facts
Location
State College, PA
Job Type
Full-time
Skills
Communication Skillsunmatched
Cost Controlunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Logisticsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Order/Customer Fulfillmentunmatched
Organizational Skillsunmatched
Payment Processingunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Shipmentsunmatched
Project Trackingunmatched
Purchasing/Procurementunmatched
Shipping/Receivingunmatched
Warehousingunmatched
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