Calendar Management, Cellular Telephone, Communication Skills, Customer Experience, Driver's License, Emergency Procedures, English Language, Organizational Skills, Psychiatry and Mental Health, Record Keeping, Safety Compliance, Safety Process, Safety/Work Safety, Short Messaging Service (SMS), Time Management, Training/Teaching
Job Title: Transportation Coordinator
Location: Darien, CT
Employment Type: Part-time (Weekends)
Salary Range: Competitive
Department: Lifestyle/Activities
Summary:
The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.
Essential Functions:
- Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
- Reads the transportation schedule daily and assures scheduled appointments can be met.
- Partners with Program Director and other managers to schedule appointments for residents as needed.
- Communicates effectively and timely if unable to make scheduled resident appointments.
- Available for unscheduled transportation needs in an emergency.
- Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety.
- Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed.
- Ensures community vehicles are clean and tidy.
- Is thoroughly familiar with fire, missing persons, and other emergency procedures.
- Follows community policy and procedures detailed in fire and disaster plans.
- Participates in department meetings as scheduled.
- Completes required monthly in-services.
- Completes other duties that are assigned by management team.
Compliance & Safety:
- Follows emergency procedures as trained and instructed.
- Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices.
- Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
- Ensures residents are safely secured in community vehicles before operating the vehicle.
Communication:
- Displays a professional and pleasant demeanor with residents, associates, families and the greater community.
- Represents the community and company favorably in all interactions.
- Communicates respectfully and effectively with supervisor and other associates.
- Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately.
Education/Experience/Licensure/Certification:
- High school diploma or equivalent required.
- Has current Class F state drivers license.
- Maintains clean driving record.
- Demonstrates experience in a driving position.
- Able to operate van lift and to follow instructions.
- Able to read, write, and speak English.