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Skills
Calendar Managementunmatched
Cellular Telephoneunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Driver's Licenseunmatched
Emergency Proceduresunmatched
English Languageunmatched
Organizational Skillsunmatched
Psychiatry and Mental Healthunmatched
Record Keepingunmatched
Safety Complianceunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Short Messaging Service (SMS)unmatched
Time Managementunmatched
Training/Teachingunmatched
Description
Job Title: Transportation Coordinator
Location: Darien, CT
Employment Type: Part-time (Weekends)
Salary Range: Competitive
Department: Lifestyle/Activities
Summary: The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.
Essential Functions:
Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
Reads the transportation schedule daily and assures scheduled appointments can be met
Partners with Program Director and other managers to schedule appointments for residents as needed
Communicates effectively and timely if unable to make scheduled resident appointments
Available for unscheduled transportation needs in an emergency
Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety
Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed
Ensures community vehicles are clean and tidy
Is thoroughly familiar with fire, missing persons, and other emergency procedures
Follows community policy and procedures detailed in fire and disaster plans
Participates in department meetings as scheduled
Completes required monthly in-services
Completes other duties that are assigned by management team
Compliance & Safety:
Follows emergency procedures as trained and instructed
Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices
Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
Ensures residents are safely secured in community vehicles before operating the vehicle
Communication:
Displays a professional and pleasant demeanor with residents, associates, families and the greater community
Represents the community and company favorably in all interactions
Communicates respectfully and effectively with supervisor and other associates
Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately
Education/Experience/Licensure/Certification:
High school diploma or equivalent required
Has current Class F state driver's license
Maintains clean driving record
Demonstrates experience in a driving position
Able to operate van lift and to follow instructions