The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the worlds top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email
Refers service or billing issues to designated departments for investigation
Processes and inputs customer orders and receipts within the TMS Mercury Gate
Tracks/traces orders using TMS and Online Tracking Websites
Other duties as required and assigned
What you need: (requirements)
Experience
High school diploma or GED (General Education Diploma) equivalency
Minimum 6 months related experience and/or training; or equivalent combination of education and experience
Knowledge in customer service position preferred
Ability to occasionally lift and/or move up to 25 pounds
What you gain from joining our team:
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
more!
Join our Team!
Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1
Numbers & Facts
Location
Reno, NV
Skills
Billingunmatched
Career Developmentunmatched
Childcareunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Finance Softwareunmatched
Fitnessunmatched
Lift/Move 25 Poundsunmatched
Mentoringunmatched
Order Processingunmatched
Organizational Skillsunmatched
Resolve Customer Issuesunmatched
Third-Party Logistics (3PL)unmatched
Vision Planunmatched
Web Site Monitoringunmatched
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