Transportation / Distribution Specialist

Job Title: Specialist Commodities Distribution
Location: Hershey, Pennsylvania
Type: Contract
Work Model: Remote
Hours: 1st (East Coast time zone workhours)

Responsibilities

• Support daily transportation execution and monitor shipments for service issues.
• Coordinate with carriers, plants, distribution centers, and internal partners to resolve transportation exceptions.
• Monitor carrier performance, including tender acceptance, pickup, and delivery execution.
• Escalate service or capacity risks and drive timely resolution.
• Assist with shipment tracking, operational reporting, and follow-up on open issues.
• Support peak-volume and customer-service priorities as needed.
• Maintain clear, proactive communication with transportation stakeholders.
• Review active shipments and identify pickup, delivery, capacity, or service risks.
• Planning shipments, coordinating with carriers for pickups and deliveries coordinating with 3PL Uber Freight.
• Work directly with carriers to resolve late pickups, missed deliveries, rejected tenders, and other exceptions.
• Coordinate with plants, DCs, customer teams, and internal transportation partners on priority shipments.
• Monitor carrier performance and follow up on open issues until resolved.
• Escalate significant service or capacity concerns quickly and provide clear status updates.
• Support daily reporting, shipment tracking, and operational meetings.
• Balance planned work with urgent transportation issues that arise throughout the day.

Requirements

• 2+ years of experience in transportation, logistics, supply chain, or a related operational role.
• Hands-on transportation execution experience, including shipment tracking, carrier coordination, and resolving pickup/delivery exceptions.
• TMS experience, with the ability to manage loads, tenders, shipment status, and service issues.
• Strong Excel skills, including pivot tables, lookups, filtering, and basic data analysis.
• Experience working directly with carriers and cross-functional operational teams.
• Strong problem-solving and prioritization skills in a fast-paced, high-volume environment.
• Ability to communicate issues clearly and proactively escalate service or capacity risks.
• Transportation Management System (TMS) / Uber Freight: Manage shipment execution, tenders, load status, carrier performance, and transportation exceptions.
• Microsoft Excel: Analyze transportation data, track performance, research issues, and create operational reporting. Pivot tables, XLOOKUP/VLOOKUP, filtering, and basic formulas preferred.
• SAP S/4HANA: Review shipment/order information and support troubleshooting of transportation execution issues.
• Microsoft Outlook & Teams: Daily communication with carriers, plants, DCs, and internal partners, including issue escalation and coordination.
• Transportation/logistics experience required, preferably within CPG, food & beverage, manufacturing, or another high-volume distribution environment.
• Truckload carrier management and daily transportation execution experience strongly preferred.
• Tanker experience a plus.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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