Transportation Operations Manager II

Position Summary...

We are seeking a dedicated professional to manage outbound transportation processes, carrier relationships, oversee delivery management, and ensure vendor compliance. The role involves coordinating various logistics activities, partnering with fulfillment center associates, communicating with external third-party logistics providers, and collaborating with cross-functional teams to improve processes and support business needs for the outbound parcel transportation network. This is a high visibility and dynamic role that enables transportation strategies for the Walmart and Sam’s Club fulfillment networks.

What you'll do...

Key Responsibilities  

Coordination and Oversight: 

• Develop and maintain relationships with key stakeholders.
• Support plans and initiatives to meet customer and business needs.
• Identify and communicate goals and objectives.
• Build accountability and measure progress in achieving results.
• Identify and address improvement opportunities.
• Demonstrate adaptability and promote continuous learning.
• Flexibility to adapt schedule to meet business needs, inclusive of nights and weekends.  

 
Carrier Management & Capacity Planning: 

• Manage local relationships and order execution with carriers.
• Review carrier metrics and KPIs to ensure on-time delivery and performance goals are met.
• Communicate insights and opportunities to Management.
• Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
• Analyze trailer utilization and conduct load/route planning to reduce freight costs. 

 
Delivery Management and Analysis: 

• Develop insights and report on delivery and service metrics across a region.
• Ensure compliance with company policies, supporting the company’s mission, values, and standards of ethics and integrity. 

 
Vendor Compliance and Performance: 

• Develop and implement policy and procedure changes.
• Review and analyze vendor scorecards to identify areas for improvement.
• Support vendor improvement programs. 

 
Process Improvement and Collaboration: 

• Perform trend analyses and develop insights to identify operational issues or areas for improvement.
• Collaborate with cross-functional teams, including Supply Chain and Fulfillment Center Management.
• Assist in the development and continuous iteration of standard work.
• Collaborate with root case analysis for service and/or transportation related defects.  

 
Qualifications 

• Experience in managing carrier relationships and order execution.
• Strong analytical skills for data review and trend analysis.
• Ability to develop and maintain strong relationships with internal and external stakeholders.
• Excellent communication and problem-solving skills.
• Knowledge of compliance and company policies. 

Respect the Individual

• Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; and creates a workplace where associates feel seen, supported, and connected through a culture of belonging. Creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes the contributions and accomplishments of others.

Act with Integrity

• Maintains and promotes the highest standards of integrity, ethics, and compliance. Models Walmart values to support and foster our culture and holds oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, including creating a sense of belonging, eliminating waste, and participating in local giving.
• Acts selflessly and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members

• Delivers results while putting the customer first. Considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence

• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvement, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Supply Chain, or related field and 3 years’ experience in logistics, supply chain, business, or related field OR 5 years’ experience in logistics, supply chain, business, or related field.
Proficient in Microsoft Office software.
The standard commitment of 12 months is required for a new launch where the 12-month commitment begins after the first outbound ship/go live date.
Operational Fulfillment Centers require a 12-month commitment from 1st official day in role.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Business, Supply Chain, or related field., Supervisory experience

Primary Location...

799 SARA LEE ACCESS RD, KINGS MOUNTAIN, NC 28086-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.