Responsibilities-
-Download data and assess orders that are due/overdue and will be completed that night
-Tender loads to carriers on time in Smart bench
-Schedule pickup appointments on time-based on an equal hourly capacity
-Release loads to the Warehouse Management System on time
-Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
-Follow up with the carrier to secure same-day or next-day recovery
-Relay delivery appointment reschedule requests on time
-Validate events during transit, such as accessorial charges
-Draft and submit daily closing reports regarding missed pickups, recovery/rescheduling status , remaining overdue orders, and how to clear them out
Requirements-
-Bachelors degree or equivalent preferred
-A degree in Supply Chain Management or Logistics is a plus
-1+ years of experience in data entry
-3-4 years of customer service experience in logistics, transportation, supply chain or procurement
-Able to work occasional overtime hours
-Proficient in MS Excel (intermediate or better preferred)
-Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
-Strong verbal and written communication skills
-Detail-oriented and team player
-Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations
| Location | New Jersey |
| Website | https://www.careerdhd.com |
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