Join MyCHN as a Transportation Specialist!

Are you passionate about helping others and providing outstanding customer service? Do you enjoy being on the move while making a meaningful impact in the lives of patients and families? If so, we want you on our team!

At MyCHN, a nonprofit healthcare leader serving the Greater Houston and Gulf Coast region, we are committed to building healthier communities through accessible, high-quality healthcare. As a Transportation Specialist, you'll play a vital role in ensuring our patients receive safe, reliable transportation and timely medication deliveries while creating a welcoming experience at every interaction.

This position is ideal for someone who enjoys helping others, values safety and professionalism, and takes pride in delivering exceptional service.

Your Responsibilities

• Safely transport patients to and from appointments and designated locations.
• Greet patients, visitors, and staff with professionalism, courtesy, and compassion.
• Maintain a secure system for the management of vehicle keys and transportation records.
• Ensure vehicles remain clean, safe, and ready for patient transportation.
• Deliver medications according to established protocols and schedules.
• Verify medication orders and patient information to ensure accurate deliveries.
• Maintain patient confidentiality and handle medications in compliance with organizational policies.
• Communicate effectively with pharmacy staff and clinical teams regarding medication deliveries and any discrepancies.
• Assist patients entering and exiting vehicles and provide support as needed during transport.
• Monitor transportation schedules and adjust routes as necessary due to traffic, weather, or other circumstances.
• Maintain records of transportation activities, commute times, and vehicle-related concerns.
• Report mechanical issues, delays, accidents, or safety concerns promptly.
• Provide excellent customer service by addressing patient and visitor questions and concerns.
• Support patients and families with empathy, professionalism, and a positive attitude.
• Perform other duties as assigned.

What You'll Need

• High School Diploma or GED
• Valid Texas Driver License
• Current automobile insurance coverage
• Ability to meet MyCHN's vehicle insurance eligibility requirements
• CPR and First Aid Certification
• At least 25 years of age for insurability purposes
• Acceptable motor vehicle record based on background screening requirements
• Ability to pass a physical compliant with Federal Motor Carrier Safety Standards
• Excellent communication and interpersonal skills
• Commitment to safety, professionalism, and customer service

Preferred Qualifications

• Associate's Degree
• Previous experience providing transportation services in a healthcare, hospital, limousine, taxi, or similar environment
• Strong customer service experience
• Excellent driving record and driving skills
• Strong attention to detail

Why You'll Love Working With Us

• 100% Paid Employee Health & Dental Insurance
• 401(k) with 4% Employer Match
• Generous Paid Time Off, Including Birthday Leave
• Opportunities for Professional Growth and Career Development
• Supportive and Mission-Driven Team Environment
• Meaningful Work That Directly Supports Patient Access to Care
• The Opportunity to Serve and Strengthen Underserved Communities

Make a Difference Every Day

As a Transportation Specialist, you'll do more than drive patients and deliver medications. You'll serve as a trusted representative of MyCHN, helping patients navigate their healthcare journey with dignity, safety, and compassion. Your dedication will help ensure patients receive the care, support, and service they deserve.

Ready to make an impact behind the wheel and beyond? Apply today and join the MyCHN mission!