Transportation Supervisor

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliverfor the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team:  

• Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work 
• Recommends corrective action to adjust customer complaints 
• Serves as the direct point of contact for customer issues that require immediate attention 
• Escalates operational issues to the manager when required 
• Coordinates with FAP on invoice resolution and carrier escalation 
• Prepares month-end close revenue accruals reports for manager 
• Prepares and works with manager on QBR for customers 
• Determines work procedures and ensures SOPs are completed and accurate 
• Prepares work schedules and training for hourly employees 
• Approves and tracks all hourly team members' work schedules via UNITIME 
• Supports Senior Transportation Planners and Transportation Planners during contingencies for securing trucks for multiple customers while being cost-conscious and following business rules 
• Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills. 
• Audits all invoices and assists the central billing team with all discrepancy investigation 
• Follows up with carriers to ensure timely receipt of invoices 
• Manages customer’s requirements for load planning and routing compliance 
• Establishes cross-training initiatives within the team 
• Assists manager with team member performance appraisals, discipline, and goal-setting 
• Travels up to 10% 
• Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities 

What you need:

• Minimum 3 years related experience and training; or an equivalent combination of education and experience 
• Minimum 1 year managing direct reports 
• Experience with Transportation Management Systems 
• Experience with optimization tools preferred 
• PC literate to include Microsoft Office products such as Word, Excel, and Outlook
• Ability to write reports, business correspondence, and procedure manuals 
• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form 

What you gain from joining our team:  

• Access wages early with the Rain financial wellness app. 
• Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment! 
• Health, dental, and vision insurance after 30 days of employment 
• 401k match 
• Paid maternity and paternity leave 
• Access to career development, employee resource groups, and mentorship programs 
• Employee discounts 
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 
• Free financial wellness programs 
• Daycare discount program 
• Opportunities to volunteer and give back to your community. 
• + more!  

Join our Team! 

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

Text DELIVER to 88300 to Apply