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Travel Agent Commissions Analyst
Hyatt Shared Service Centers
Shared Services Center - Moore
US - OK - Moore
Accounting/Finance/Tax
Administrative
Full-time
19.00 Hourly US Dollar (USD) pay basis
Req ID: MOO001161
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Summary
We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement.
The Hyatt Shared Service Center provides accounting and customer support for over 150 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you!
Hyatt Shared Service Center is seeking a dynamic self-starter to join our Travel Agent Commission team. The purpose of this role is to provide ongoing analysis of travel agent commission payment data. It also will involve weekly monitoring of payment data transmissions and detailed error reporting. The responsibilities of this position are primarily administrative.
Essential Functions:
Manage booking and payment data
Prepare reconciliation files for agencies
Prepare payment files
Process inquiries from agencies via email and phone
Regular attendance is expected based on schedule and business needs
Participation in employee events, onsite meetings, hotel visits and industry as needed
Demonstrate a commitment to Hyatt core values
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
Prepare Travel Agent accrual files as needed
Analyze incoming payment data and review for errors
Work well with others at a variety of levels within the organization
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Experience:
Knowledge and experience with general accounting principals a plus.
Education:
High School Diploma or Equivalent
Computer Skills Needed to Perform this Job:
Request Management System preferred but not required
Intermediate to Advanced proficiency in Microsoft Office Applications:
Additional Comments and Requirements
Understanding of Hyatt's business and strategy
Strong analytical, organizational and interpersonal skills
Refined verbal and written communication skills
Capable of handling fast paced, multi-project assignments
Exceptional attention to detail
Maintain a work environment that is comfortable, user-friendly, and organized
Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
Ability to communicate effectively and respectfully to all associates and all internal/external resources
Eagerness and ability to learn new skills, technologies and business processes quickly
Ability to work well with others
Ability to collaborate with cross-functional teams and across all levels of the organization
Must be able to work inclusively, but also be able to work independently and without excessive supervision.
Apply
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