This role supports the companys Travel & Expense operations by ensuring accurate, compliant processing of employee expenses and providing clear, reliable assistance to users of Concur and corporate credit card programs. Through effective communication, problem-solving, and technical expertise, the position helps maintain strong financial controls and a smooth, efficient expense experience for employees.
Tasks and responsibilities:
The following duties are essential to the successful and satisfactory performance of this job.
Audit employee expense reports across all FlightSafety operating companies to ensure compliance with the Travel & Expense policy.
Provide customer support to system end-users and administrators via phone, direct messages, and email, including troubleshooting and resolving Concur-related issues.
Assist employees with corporate credit card needs such as lost or stolen cards, new-hire card setup, and dispute or fraud resolution.
Perform data quality checks and process payments and accounting entries for approved expense reports.
Support additional tasks and projects related to Travel & Expense as assigned.
Minimum education:
Associate degree in Accounting or Finance, or experience in lieu of degree.
Minimum experience:
Required: 2+ years of experience with business travel and expense, including Concur.
Preferred: 2+ years of experience with corporate credit cards.
Knowledge, skills, abilities:
Strong verbal and written presentation skills.
Strong analytical and creative thinker with a high attention to detail.
Ability to overcome obstacles and get results.
Possesses initiative, confidence, and drive to achieve results without explicit direction or detailed instructions.
Demonstrated ability to work in a dynamic and fast-paced environment.
Ability to meet deadlines and manage multiple tasks simultaneously.
Ability to interact with various levels of management in a professional manner.
Excellent attention to detail.
Continuous improvement orientation.
Concur, SAP, or Syteline experience, or general knowledge of working with an accounting system similar to SAP.
Proficient with Excel, Word, and PowerPoint.
At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:
Medical Coverage HDHP, PPO, and Surest plan options
Minimum Essential Coverage (MEC)
Dental Insurance
Vision Insurance
Short-Term Disability (STD)
Long-Term Disability (LTD)
Life & AD&D Insurance
Critical Illness Insurance
Accident Insurance
Employee Assistance Program (EAP)
#TMCA
Numbers & Facts
Location
AKRON, OH
Industry
Staffing/Employment Agencies
Company Size
1,000 to 1,499 employees
Year Founded
1968
Website
https://www.tailoredmanagement.com/
About Company
CONNECTING TOP TALENT WITH TOP-TIER OPPORTUNITIES
Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities.
Skills
Accidental Death and Dismemberment (AD&D)unmatched
Accountingunmatched
Accounting Softwareunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Corporate Complianceunmatched
Credit Cardsunmatched
Customer Service Systemsunmatched
Data Qualityunmatched
Detail Orientedunmatched
Employee Assistance Planunmatched
Expense Analysisunmatched
Expense Reportsunmatched
Expense Trackingunmatched
Financeunmatched
Financial Controlunmatched
Help Deskunmatched
Identify Issuesunmatched
Insuranceunmatched
Maintain Complianceunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Expenditure (OPEX)unmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Reimbursementunmatched
SAPunmatched
Time Managementunmatched
Travel Industryunmatched
Travel Planningunmatched
Travel Policyunmatched
Vision Planunmatched
Writing Skillsunmatched
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