Travel Communications Specialist

We are seeking a Travel Communications Specialist to help manage clear, timely communication throughout the travel planning process. This role is ideal for someone who is organized, professional, and enjoys helping clients stay informed while keeping travel details accurate and easy to understand.

Responsibilities

Communicate with clients regarding travel plans, preferences, schedules, and updates

Provide clear information about itineraries, reservations, destinations, and travel services

Respond to client questions and assist with travel related requests

Coordinate communication with travel partners and service providers

Research travel information and share relevant updates with clients

Assist with itinerary changes, special arrangements, and scheduling updates

Maintain accurate client records, correspondence, and travel details

Review information for accuracy before sending client communications

Follow up on outstanding requests and help keep travel plans moving forward

Maintain a professional and helpful communication experience throughout the planning process

Requirements

Strong written and verbal communication skills

Excellent organization and attention to detail

Customer service focused and professional

Comfortable communicating through email and online platforms

Able to manage multiple conversations, requests, and deadlines

Comfortable working independently in a remote environment

Reliable, responsive, and willing to learn

Comfortable learning new digital tools and systems

Previous travel or customer service experience is helpful but not required

Training provided

What We Offer

Fully remote work environment

Flexible scheduling

Training and ongoing support

Access to industry tools and resources

Professional development opportunities

Eligibility

Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.