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Travel Consultant

AAA
  • Tuscaloosa, Alabama
  • Autofill and Review
8 days ago

Job Description

Travel Consultant

Turn Your Passion for Travel into a Rewarding Career

At AAA, we help people create unforgettable travel experiences. We're looking for relationship-driven professionals who are passionate about travel and enjoy helping others explore the world.

Position Summary

This is a sales-focused role where you'll build lasting client relationships, create customized travel experiences, and grow your business through referrals, networking, and exceptional service. The ideal candidate brings a strong sense of urgency, embraces technology, and is energized by turning opportunities into loyal customers.

Work Environment

This is an on-site, sales-driven position focused on travel consulting, relationship management, and business development. Successful consultants actively build their business through referrals, networking, and exceptional customer experiences. Flexibility to step up when business needs arise, including occasional overtime during peak periods and Saturdays as needed.

What You'll Do

  • Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, and transportation.
  • Create personalized travel experiences tailored to each client's needs and goals.
  • Develop new business through networking, referrals, community engagement, and proactive follow-up.
  • Quickly respond to leads and opportunities, delivering exceptional customer service throughout the travel planning process.
  • Build long-term relationships that generate repeat business and referrals.
  • Utilize travel technology, CRM tools, and digital platforms to manage client relationships and bookings.
  • Stay up to date on travel destinations, industry trends, and supplier offerings

What Makes You Successful

  • Travel isn't just something you sell, it's something you genuinely enjoy.
  • You have experience in travel, hospitality, event planning, sales, customer service, or business development.
  • You are motivated by goals and enjoy building relationships.
  • You follow up with urgency and don't let opportunities sit.
  • You are tech-savvy and comfortable learning new systems and tools.
  • You are highly organized and able to manage multiple priorities in a fast-paced environment.
  • You take pride in creating exceptional experiences that earn repeat business.undefined

Qualifications

  • High school diploma or equivalent.
  • Strong communication, organization, and customer service skills.
  • Proficiency with Microsoft Office and web-based applications.
  • Ability to multitask and manage details effectively
  • Ability to pass applicable pre-employment screenings undefined

Nice To Have

  • Experience in travel, hospitality, event planning, retail sales, banking, or a relationship-based sales environment.
  • Demonstrated success achieving goals and building customer relationships.
  • Experience generating leads, networking, and growing a client base.
  • Personal travel experience and a passion for helping others create memorable travel experiences. 

Training & GrowthAAA provides comprehensive training through Auto Club University, including travel products, consultative sales, business development, and customer relationship management. Occasional travel may be required for training and educational opportunities.

Remarkable benefits:

  •     Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension    

  •     Tuition assistance

Floating holidays and PTO for community volunteer programs

  •     Paid parental leave

Wellness programs

  •     Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

Numbers & Facts

LocationTuscaloosa, Alabama
IndustryAutomotive Sales and Repair Services
Company Size1,000 to 1,499 employees
Year Founded1977
Websitehttp://ohio.aaa.com/

About Company

We are a member based organization that prides ourselves on providing exemplary service to maximize member satisfaction. Our environment is one of collaboration, team work and positivity. OAC provides a healthy work/life balance, striving for an atmosphere that concentrates on wellness, productivity and success. We all take part in holding ourselves accountable, individually as well as collectively to stay progressive leaders in supporting our community. OAC stays committed on our daily accomplishments to continue helping our members stay safe and worry free.

Skills

  • Business Developmentunmatched
  • Business Growthunmatched
  • Communication Skillsunmatched
  • Consultative Salesunmatched
  • Consultingunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Diversityunmatched
  • Event Managementunmatched
  • Health Planunmatched
  • High School Diplomaunmatched
  • Industry/Trade Analysisunmatched
  • Insuranceunmatched
  • Internet Applicationunmatched
  • Lead Generationunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Relationship Managementunmatched
  • Retail Bankingunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Sales Managementunmatched
  • Training/Teachingunmatched
  • Travel Industryunmatched
  • Travel Planningunmatched
  • Willing to Travelunmatched

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