Travel Customer Service Representative

Job Description

We are seeking a Travel Customer Service Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry.

You do not need prior travel experience — training and support are provided.

Key Responsibilities

• Assist clients with travel questions via email, phone, and online systems
• Help process travel reservations and service requests
• Provide accurate information on destinations, accommodations, and travel policies
• Maintain clear and professional communication with clients
• Follow established procedures to ensure a smooth customer experience
• Document client interactions accurately in internal systems

Qualifications

• Strong customer service and communication skills
• Comfortable using a computer, email, and basic online tools
• Organized, reliable, and able to follow instructions
• Ability to work independently and meet deadlines
• Prior customer service experience is helpful but not required

Work Schedule & Location

• Flexible scheduling options
• Remote opportunities available
• Part-time and full-time availability depending on workload

What We Offer

• Training and ongoing support
• Opportunity to work within the travel industry
• Flexible work environment
• Performance-based growth opportunities
• Supportive team culture focused on service and professionalism

How to Apply

Submit your application through this posting. Qualified applicants will receive next steps via email.

Georgia, United States

Xperience Xscape Travels