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Travel Retail Support Associate

Ava Consulting
  • Miami, FL
  • Instant Apply
2 days ago

Job Description

Job Description:
  • Previous experience working in an office/corporate environment, rather than someone with only retail experience.

Position Overview :
  • We are seeking a junior, highly motivated and organized candidate to join our Travel Retail team and support the development of our business across North America and Latin America.
  • The role will primarily focus on two key areas: Virtual Training and Visual Refresh across the region.
  • This is a hands-on role where attention to detail, strong follow-through, and the ability to take ownership and drive initiatives forward will be key to success.
Key Responsibilities :

TRAINING ---
  • Deliver engaging virtual training sessions to store staff across North and Latin America, focusing on brand knowledge, collections, new product launches, innovations and key selling points.
  • Adapt training content according to specific market and customer needs, including assortment, product focus, translation into Spanish and innovation updates.
  • Coordinate and manage the training schedule with the customers across the region
  • Track training completion and maintain accurate training records and databases.
  • Partner with internal teams to ensure training materials and product information are accurate and u to date.
  • Identify opportunities to improve training effectiveness and engagement

VISUAL REFRESH ---
  • Own and manage the visual refresh process across North and Latin America, ensuring all stores have the latest visuals in line with campaign and brand guidelines.
  • Coordinate with customers, agencies and internal stakeholders to ensure smooth and timely implementation of visual updates.
  • Follow up on execution and ensure all stores receive and implement the most updated brand visuals.
  • Monitor deadlines, identify gaps and proactively follow up on outstanding actions.
  • Maintain accurate and up-to-date store files, databases, trackers and visual assets for the region.
  • Collect and organize store information and visual execution updates to support reporting and follow-up.
  • Ensure consistency and compliance with brand guidelines across the region.
Requirements ---
  • Excellent verbal and written communication skills.
  • Fluent English and Spanish are essential; Portuguese is a plus.
  • Strong presentation and interpersonal skills, with confidence communicating with different stakeholders.
  • Ability to quickly learn product and brand information and confidently present it to others.
  • Basic understanding of marketing, branding and/or visual merchandising principles.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and ability to consistently follow brand guidelines.
  • Strong Microsoft Office skills, particularly Excel and PowerPoint.
  • SAP knowledge is a plus.
  • Entrepreneurial mindset with a proactive, hands-on approach.
  • Flexible and adaptable, with the ability to manage multiple priorities and changing requirements.
  • Comfortable working independently while collaborating with a small, international team.
  • Ability to take ownership of tasks and follow them through from start to finish.

Numbers & Facts

LocationMiami, FL
IndustryOther/Not Classified
Company Size100 to 499 employees
Year Founded1998
Websitehttp://www.avaconsulting.com

About Company

AVA Consulting provides the Best Talent to our clients.  Our differentiators include: Strong Management team: helping to improve efficiencies. Deep Expertise: truly professional in their approach/delivery. Proven Track Record: worked with organizations of all sizes. Superior Execution: effective processes and well-trained staff. Long term Fulfilling Partnerships: is what we strive for Programs that fit your needs: with a total flexible approach.

Skills

  • Brand Marketing (Branding)unmatched
  • Business Developmentunmatched
  • Campaignsunmatched
  • Communication Skillsunmatched
  • Data Visualizationunmatched
  • Detail Orientedunmatched
  • English Languageunmatched
  • Entrepreneurshipunmatched
  • Follow Throughunmatched
  • Interpersonal Skillsunmatched
  • Maintain Complianceunmatched
  • Marketingunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft PowerPointunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Product/Service Launchunmatched
  • Record Keepingunmatched
  • Retailunmatched
  • SAPunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Spanish Languageunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Training/Teaching Materialsunmatched
  • Visual Merchandisingunmatched
  • Writing Skillsunmatched

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