Travel Support Specialist

We're looking for a Travel Support Specialist to guide clients through their complete travel journey, from booking through post-trip follow up. You'll manage reservations, handle client communications, and ensure every detail is perfect.

What You'll Do

• Support clients from initial booking through post-travel follow-up

• Process reservations, changes, cancellations, and special requests

• Communicate professionally via email, phone, and online platforms

• Maintain accurate, organized records of all bookings and client information

• Provide proactive check-ins to ensure client satisfaction

• Use systems and tools to coordinate multiple trips seamlessly

What We're Looking For

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving abilities

• Customer service or travel industry experience is a plus

• Comfortable working independently in a fully remote setting

• Detail-oriented, reliable, and deadline-focused

What We Provide

• Fully remote work:  set your own hours (flexible, 20-40+ hours/week)

• $50,000 - $60,000/year

• Comprehensive training and ongoing mentorship

• Clear processes and established systems for success