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Travel Tech Engineer Depot Management

ICONMA, LLC
  • East Moline, IL
  • $15–$21.43 Per Hour
  • Instant Apply
7 days ago

Job Description

Our client, an IT Services and Consulting company, is looking for a Traveling IT Depot & Device Deployment Technician (SCCM / Intune / ServiceNow) for their East Moline, IL location.
 
Responsibilities:
  • Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
  • Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
  • Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
  • Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
  • Maintain and update asset movement, device status, and lifecycle records in ServiceNow.
  • Conduct monthly inventory audits and reconcile physical assets with system records.
  • Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.
  • Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.
  • Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.
  • Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.
  • Communicate clearly with customers and internal stakeholders through written and verbal updates.
  • Follow standard operating procedures, security guidelines, and asset management policies.
 
Requirements:
  • Hands-on experience in Depot Management/Configuration Center operations.
  • Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
  • Working experience with Microsoft ecosystem and device management tools, including:
  • O365 / Microsoft 365
  • Intune / Endpoint Management
  • SCCM / Configuration Management
  • Asset Management tools
  • Practical working knowledge of ServiceNow for incident, asset, and task updates.
  • Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
  • Good understanding of shipping, receiving, and inventory control processes.
  • Strong written and verbal communication skills.
  • Customer-focused mindset with the ability to work directly with end users and stakeholders.
  • Ability to prioritize work effectively in a fast-paced, project-driven environment.
  • High ownership, attention to detail, and accountability.
  • Positive attitude with readiness to learn and adapt.
  • Years of Experience:   9.00 Years of Experience
  • Top 3 Skills:
  • Hands-on experience in Depot Management/Configuration Center operations.
  • Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
  • Working experience with Microsoft ecosystem and device management tools
 
Why Should You Apply?Why Should You Apply?

Numbers & Facts

LocationEast Moline, IL
Salary$15–$21.43 Per Hour

Skills

  • Asset Managementunmatched
  • Asset Management Softwareunmatched
  • Audiovisualunmatched
  • Auditingunmatched
  • Communication Skillsunmatched
  • Configuration Managementunmatched
  • Customer Relationsunmatched
  • Data Qualityunmatched
  • Desktop PCunmatched
  • Detail Orientedunmatched
  • Ecosystemsunmatched
  • Establish Prioritiesunmatched
  • Hardware Repairunmatched
  • Health Planunmatched
  • Identify Issuesunmatched
  • Information Technology Consultingunmatched
  • Inventory Levelsunmatched
  • Inventory Managementunmatched
  • Laptop Hardwareunmatched
  • Laptop PCunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Microsoft Product Familyunmatched
  • OEM (Original Equipment Manufacturer)unmatched
  • Presentation/Verbal Skillsunmatched
  • Project Trackingunmatched
  • ServiceNowunmatched
  • Shipping/Receivingunmatched
  • Standard Operating Procedures (SOP)unmatched
  • System Center Configuration Manager (SCCM)unmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Writing Skillsunmatched

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