Position SummaryThe Treasury Management Relationship Officer drives new business, commercial deposit growth, and deeper client relationships through treasury management expertise. This role independently prospects for new clients and serves as the treasury management business partner to commercial lenders, the Business Development Officer, and branch teams. The officer combines proactive prospecting and relationship development with consultative guidance on treasury management and business electronic banking services to achieve sales goals and provide an exceptional client experience.
Key Responsibilities
- Proactively identify and pursue new commercial relationships through targeted prospecting, networking, referrals, and direct outreach.
- Build and maintain strong client relationships through a consultative approach, assessing business cash flow, payment processes, and financial needs to recommend tailored banking and treasury management solutions.
- Develop and execute business development strategies that grow commercial deposits and expand treasury management relationships through cross-selling banking products and services.
- Manage an active prospect and referral pipeline, track sales activity and follow-up, and meet or exceed monthly and annual targets for new deposits, client acquisition, and treasury management services.
- Serve as the treasury management business partner to commercial lenders, Relationship Managers, branch teams, and Marketing, developing referral opportunities and coordinating sales efforts to deliver a seamless client experience.
- Maintain expertise in Prevail Bank’s treasury management and business electronic banking offerings, including features, benefits, and appropriate applications, and translate that knowledge into clear client recommendations.
- Serve as a primary resource for staff questions on business online products and treasury management solutions, providing guidance and training that strengthen needs identification and referrals.
- Conduct independent and joint business development calls with commercial lenders at client and prospect locations; lead treasury management discussions, present solutions, and follow through to secure new business.
- Partner with employees across the bank to deepen existing relationships, increase adoption of business electronic banking and treasury management services, and identify additional client needs.
- Coordinate with Treasury Management and operational partners on Business Online setup, client training, and execution of required agreements, maintaining client communication through implementation and follow-up.
- Conduct and/or coordinate required annual site visits, audits, or reviews of commercial customers
- Keeps abreast of ACH rules and regulations and procedural changes and communicates changes to supervisor and Bank staff
- Follow procedures and policies that ensure compliance with not only Bank policies and procedures but also all applicable federal and state banking regulatory agency policies.
Qualifications
Education/Experience Bachelor’s Degree with a focus in Business, Finance, Accounting, Marketing, or similarly related area. A minimum of 3-5 years of experience in business development, sales, or banking is preferred. Experience acquiring and growing commercial relationships and selling treasury management or business electronic banking solutions is preferred.
Skills and Abilities
- Strong knowledge of treasury management and business electronic banking solutions, with the ability to connect product capabilities to client cash flow and payment needs.
- Consultative sales and relationship-building skills, including the ability to develop new business, deliver client presentations, and collaborate with internal partners to turn referrals into banking relationships.
- Maintain a high level of confidentiality and privacy. Employees are required to observe the strictest confidentiality regarding any customer or bank information they become privileged to during their employment and to maintain this confidentiality after their employment ceases.
- Excellent problem-prevention and problem-solving skills; ability to define problems, collect data, establish facts, draw valid conclusions, and implement solutions.
- Excellent verbal and written communication skills. Must be able to communicate thoughts clearly, both orally and written.
- Excellent organizational skills
- Attention to detail, goal-oriented, ability to work independently as well as part of a team, and ability to prioritize.
- Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high-priority tasks.
- Proficient computer skills: programs including, but not limited to MS Office, Outlook, and Internet Explorer.
TravelMust have a valid driver's license and vehicle to attend site visits, prospect calls, and other travel, as necessary.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.