Treasury Relationship Officer

PRIMARY PURPOSE OF JOB

The Treasury Management Manager is responsible for selling or refining the breadth of transaction services solutions to new and existing clients; soliciting new core commercial deposits; acting as relationship manager on all deposit/treasury management matters for customers as well as monitoring market conditions and trends to keep Southern Bank competitive.

EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS

• Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
• Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.

ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS

Sales

• Proactively coordinate and identify new prospects and calling plans by partnering with Branch Retail Managers and effectively evaluating client portfolios to achieve sales goals;
• Cross-sells treasury management products to existing customers. Responsible for expanding relationships for all treasury services to gain maximum client share of wallet;
• Maximize customer opportunity by building total relationship and cross-sell to other lines of business. Accountable for generating fee and margin revenue, new investment balances, cross-sell to other Treasury Solutions products and new DDA balances;
• Act as a trusted advisor to clients; understand their needs and recommend solutions to meet those needs;
• Makes cold calls to prospective customers via phone or in person, if needed, generates prospect lists, and cultivates referral sources;
• Attend joint meeting with clients and BRMs, Market team members, Community Bank Presidents and loan officers primarily via phone focusing on business banking sales segment;
• Act as the advocate across footprint to support and drive the value of Cash Management to existing and new to bank clients;
• Works closely with commercial lenders to ensure commercial deposits are gathered and treasury management products are sold to new commercial loan customers;
• Lead the cultivation and maintenance of a strong sales pipeline for treasury solutions;
• Develops and executes sales presentations for customers/prospects. This includes formal written and oral presentations in response to requests for proposals as well as in the regular course of business; and,
• Entertains clients at networking events, lunches, dinners, or other events as needed, which may require after hour attendance.

Operations

• Ensures the proper on-boarding on new treasury management customers with the help of the Treasury Management Specialists;
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
• Tracks all sales-related activities as well as what is required by management;
• Obtains necessary documentation, account opening, and onboard for all Treasury Management products and cash management services;
• Creates and coordinates execution of all agreements in relation to all Treasury Management products and cash management services. Assists with training internal customers on all Treasury Management products;
• Schedules installation and training with external customers for all Treasury Management products via telephone, webinar, or onsite sessions; and,
• Assists with maintaining implementation procedures and Treasury Management product guides

Training

• Attend meetings and training as required to continue development and to enhance knowledge of cash management products, processes, and technologies; and,
• Aids in providing training and continuing education to lenders and retail associates to ensure they are current on treasury management products.