TRIO Student Support Services Intern

Position Title: TRIO Student Support Services Intern

Department: TRIO SSS Grant

Campus Location: Washburn University

Position Summary:

The TRIO Student Support Services (SSS) Intern supports program operations and student engagement initiatives that promote the academic success, persistence, and graduation of eligible participants. The intern assists with outreach, event preparation, communications, records, and general administrative activities while gaining practical experience in a student-support setting.

About Washburn University: 

Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of just over 7,000 students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.

Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For® program.

Essential Functions:
• Supports outreach and communication with current and prospective TRIO SSS participants.
• Assists with planning, preparing, and facilitating workshops, events, and student activities; maintains organized program records and materials; and provides courteous front-office and administrative support while protecting confidential student information.
• Performs additional job-related duties as assigned.

Non-Essential Functions:
• Assists with special projects, resource development, and basic research related to student success initiatives.
• Helps with occasional campus outreach, tabling, and other program promotional activities.

Required Qualifications:
Current enrollment as a Washburn University student in good academic standing. No prior professional experience is required.

Must be eligible for student employment and able to work scheduled hours during regular office operations and occasional program events.

• Effective written and verbal communication
• Strong interpersonal and customer-service skills
• Ability to work respectfully with students from varied backgrounds
• Organization, dependability, attention to detail, and time-management skills
• Basic proficiency with Microsoft Office applications; Ability to learn new systems
• Ability to follow directions
• Work independently and collaboratively
• Maintain confidentiality

Preferred Qualifications:
• Experience participating in TRIO or another college-access or student-success program
• Experience with event support, peer outreach, customer service, social media, or office tasks; and interest in education, counseling, social services, or a related field.

Special Instructions to Applicants: 

Stipend Monthly Exempt
Background Check Required