The True OYL Sales Consultant is responsible for processing of all clients from sale to close. The True OYL Sales Consultant demonstrates an outstanding ability for owning his or her franchise business within their market by achieving annual sales and client satisfaction for retail, wholesale, and investor clients as well as showcase clients. Clients are procured directly by the True OYL Sales Consultant, through internal sales referrals, and through external referrals by third party Brokers. The True OYL Sales Consultant owns the processing of all clients from sale to closing and implements the True Advisor Operational Excellence Standards and implements the 5 Core Disciplines.
Responsibilities:
- Demonstrates buy-in and alignment with the company's and sales culture
- Pursues and persuades prospects to build a True OYL Home through executing the True Sales Process with each prospect
- Demonstrates knowledge of financing programs, pre-qualification, product program, and construction disciplines
- Follows up with each prospect continually
- Pursues and persuades True's sales team and realtors to bring qualified prospects to True OYL
- Develops relationships and maintains accurate and updated list of targeted offices and brokers
- Inspects the OYL Model, OYL Showcase homes, and signage to ensure a retail ready True environment
- Demonstrates excellent client service by performing closing tasks accurately and in a timely manner
- Attends regional Monday AM sales meetings on rotating basis
- Works with OYL Coordinator to support True Advisors (TAs) in all aspects of the OYL deal
- Schedules Broker Presentations, Broker Impacts, etc.
- Assists land broker in identifying new lot opportunities
- Develops and executes strategies to sell showcase and OYL Uptown, and to grow OYL Investor and Investor-funded OYL Community business, in partnership with Sales MP
- Educates Townhome Investors on OYL process (conceptual site plan, floorplan selection, pricing, site development, etc.)
- Owns the Uptown showcase homes and is responsible for appearance, cleanliness, community level marketing, social media, etc.
- Owns marketing efforts for their showcase and territory, developing and distributing showcase flyers, OYL marketing material, maps, process overview, etc.
- Builds and executives a personal prospecting strategy to find new "partners" who own lots or have lots listed for sale (ghost listings)
- Performs other duties as needed or required
Results/Accountability:
- Achieves annual sales budget for Retail, Wholesale, and Investor units (direct and referral)
- Completes Model and Spec Home inspection report and submits weekly
Qualifications:
- High School Diploma or GED required
- Bachelor's degree in a related field preferred
- Three or more years of quota bearing sales experience
- Appropriate license or certification as required by the state required
- Demonstrated track record of self-generating leads and business through personal networking and prospecting
- Valid driver's license, current automobile insurance, and reliable personal transportation for daily local travel required
General Requirements:
- Work evenings and weekends required
- Excellent attention to detail
- Strong communication skills, written, and verbal skills
- Strong organizational skills
- Ability to work in a fast-paced environment
- Comply with all company policies and procedures
- Demonstrate the qualities and character traits as defined in the True Difference
Physical Requirements:
- Must be able to remain in a stationary position at least 30% of the time
- Constantly operates a computer and other office equipment
- Ability to move about the community including model homes, sales center, showcase homes, available lots, office equipment, etc.
- Ability to traverse finished and unfinished homes, residential communities, and ungraded lots
- Ability to ascend/descend stairs
Associate True Difference Characteristics:
- Truthfulness: Earning future trust by accurately reporting past facts
- Responsibility: Knowing and doing what is expected of me
- Dependability: Fulfilling what I consented to do, even if it means unexpected sacrifice
- Alertness: Being aware of what is taking place around me so I can have the right response
- Initiative: Recognizing and doing what needs to be done before I am asked to do it
- Enthusiasm: Expressing joy in each task as I give it my best effort
Position Specific Characteristics:
- Determination: Purposing to accomplish the goals I am given in the allotted time regardless of the opposition
- Endurance: The inward strength to withstand stress and do my best
- Flexibility: Willingness to change plans or ideas according to the direction of my authorities
- Joyfulness: Maintaining a good attitude, even when faced with unpleasant conditions
- Persuasiveness: Guiding vital truths around another's mental roadblocks
- Resourcefulness: Finding practical uses for that which others would overlook or discard