Trust Administration Associate

JOB SUMMARY:
The Trust Administration Associate is responsible for directly assisting the Trust Administration Officers with the daily workflow of managing accounts within the Trust department. They assist Officers to ensure smooth flow of activities and responsibilities necessary in the opening and closing of accounts; performance of bill paying and maintenance of account files. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations

• Responsible for monitoring and maintaining account records in accordance with governing instruments which includes, but is not limited to:
  • Opening Accounts
  • Transferring Assets
  • Performing Cash Management
  • Processing Discretionary Distributions
  • Closing Accounts
• Work closely with Trust Administration Officers, clients, CPA’s, attorneys, investment advisors, agents, etc. for account processes and problem resolution and maintain proper file documentation for client accounts.
• Understanding of governing instruments of clients to understand terms, responsibilities and duties of company.
• Conduct all activities in accordance with fiduciary compliance requirements.
• Assist with new business opportunities through existing client relationships and cross-selling of other bank products.
• Adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, Bank policies and procedures.
• Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent required
• 3 years of experience in Trust Administration
• Strong technical knowledge of Trust software platforms including FIS TrustDesk
• Ability to handle multiple tasks with high degree of accuracy
• Detail oriented
• Ability to work with high net worth customers and professionals
• Strong communication and relationship skills
• Strong written, verbal, problem-solving, and analytical skills
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel, occasionally overnight

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be an exhaustive list of responsibilities, duties, and skills.  Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.  It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles.  This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.